On Mon, Jul 22, 2013 at 11:41 AM, Jonathan Kamens <j...@kamens.us> wrote:
> What can be done about a package maintainer with, for lack of a better > term, an ongoing attitude problem? > > Here are some examples of interactions I've had with this individual. I am > trying to be circumspect because I'm not trying to engage in public > shaming, but I really need some advice... > > The maintainer closed an abrt crash report about a package with > INSUFFICIENT_DATA. He didn't actually ask the reporter of the issue for any > additional information before closing it. I asked why in the bug, and he > responded, "No steps to reproduce = closed bug. Why should we have to ask > as it takes valuable time?" Leaving aside for the fact that I think he's > wrong about that to begin with, I posted my own reproduction steps in the > bug and he didn't reopen it. > > I filed another defect about the same package because one of its dialogs > provided several pieces of incorrect information about a particular > configuration setting and how to change it. He responded, "Oh, that screen > is wrong, we don't actually use that configuration setting. Here's the > setting you actually need to use, and how to examine or change it from the > command line." Then he closed the defect with NOTABUG. I responded and > pointed out that surely it was a bug that the dialog gave incorrect > information about both the value of the setting and how to change it, and > surely it was a but that the setting could only be changed from the command > line. He ignored my comment and did not reopen the bug. > > I filed another defect about the same page explaining exactly what I had > done to cause the issue I was reporting. He closed the bug with > INSUFFICIENT_DATA, without any comment about what exactly he found lacking > in my reproduction steps. I didn't try to argue with him, because, well, > I'd seen by this point how much good that would do. > > I am reluctant to criticize the volunteers without whom Fedora would not > exist, but at the same time, I think this package maintainer is doing a > poor job of maintaining this package (and, I assume, the others he > maintains), doing a poor job of providing feedback about issues like this > to the upstream maintainers, and scaring away end users from filing defects > about real issues. > > Is there anything that can be done? > > I'd suggest either the person's sponsor or https://fedoraproject.org/wiki/Community_working_group -J > Thanks, > > jik > > ** > > -- > test mailing list > test@lists.fedoraproject.org > To unsubscribe: > https://admin.fedoraproject.org/mailman/listinfo/test > -- http://cecinestpasunefromage.wordpress.com/ ------------------------------------------------ in your fear, seek only peace in your fear, seek only love -d. bowie
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