** Package changed: ubuntu => alsa-driver (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1906981
Title: [HP Spectre x360 Convertible 15-eb0xxx, Realtek ALC285, Speaker, Internal] Playback problem Status in alsa-driver package in Ubuntu: New Bug description: Hi, I have no sound with the internal speakers. The sound is OK with USB speakers or with DP & HDMI display, but it does not work with the internal speakers. I tried with Ubuntu 20.04and 20.10 (no problem with Windows). I have checked with Alsamixer, the output seems OK and not muted. Thanks in advance for your help. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73 Uname: Linux 5.4.0-56-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC2D0p: steph 1968 F...m pulseaudio /dev/snd/controlC0: steph 1968 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Dec 6 14:53:03 2020 InstallationDate: Installed on 2020-10-09 (58 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_Jack: Speaker, Internal Symptom_Type: Only some of outputs are working Title: [HP Spectre x360 Convertible 15-eb0xxx, Realtek ALC285, Speaker, Internal] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/16/2020 dmi.bios.vendor: AMI dmi.bios.version: F.07 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 86E5 dmi.board.vendor: HP dmi.board.version: 01.29 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.07:bd06/16/2020:svnHP:pnHPSpectrex360Convertible15-eb0xxx:pvr:rvnHP:rn86E5:rvr01.29:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 15-eb0xxx dmi.product.sku: 133H9EA#ABF dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1906981/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
