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-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Fix Released Status in apport source package in Mantic: Fix Released Bug description: [ Impact ] Crash reports aren't sent in when going through the UI, unless the user looks at the crash details. [ Test Plan ] 0) Make sure that error reporting is set to manual in the system settings (in Privacy screen) 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog. DO NOT look at the details of the report. 4) ls -lh /var/crash/*xeyes* There should be 3 files: -rw-r----- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray 0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw------- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded [ Where problems could occur ] If the patch is wrong, we actually see similar bugs for other UI paths, e.g. ticking the "Remember this" box, etc. I tried to cover them during manual testing but I might have missed some. [ Other Info ] If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade. [ Original report ] From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r----- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray 0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw------- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: BugDistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: allSourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
