Public bug reported:
Binary package hint: cups
Sometimes some PDF documents do not print on my HP Laserjet 5000N. The
document is shown in the print queue as "currently printing" and the
printer displays "processing jobs" and the light blinks like it is
receiving data, but it never continues on the job (I already left it in
this state for a few hours to verify).
This is a HP Lasterjet 5000N, connected as Network printer.
I looked at log-files in /var/log/cups, but did not see anything
suspicious, where else can I look for information?
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1ubuntu1.3
ProcVersionSignature: Ubuntu 2.6.32-28.55~ppa1-generic-tuxonice
2.6.32.27+drm33.12
Uname: Linux 2.6.32-28-generic-tuxonice x86_64
Architecture: amd64
Date: Sat Mar 19 22:15:08 2011
Lpstat:
device for Brother-HL-2060: ipp://10.0.0.4:631/printers/Brother-HL-2060
device for HP5000: socket://192.168.1.190:9100
device for HP5000onepage: socket://192.168.1.190:9100
device for Stylus-CX5400: usb://EPSON/Stylus%20CX5400
device for Stylus_CX5400-oneperpage: usb://EPSON/Stylus%20CX5400
MachineType: LENOVO 205545G
Papersize: a4
PpdFiles:
Stylus-CX5400: Epson Stylus CX5400 Foomatic/gutenprint-ijs-simplified.5.2
HP5000onepage: HP LaserJet 5000 Series Postscript (recommended)
HP5000: HP LaserJet 5000 hpijs, 3.10.2
Stylus_CX5400-oneperpage: Epson Stylus CX5400
Foomatic/gutenprint-ijs-simplified.5.2
ProcCmdLine: root=UUID=00c3d061-bae6-42a6-a329-deefb7d0d350 ro
usbcore.autosuspend=1 nosplash resume=/dev/sda2 pci=routeirq elevator=as
nosplash crashkernel=384M-2G:64M,2G-:128M
ProcEnviron:
LANGUAGE=de_AT:de
PATH=(custom, user)
LANG=de_AT.utf8
SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 05/15/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 6FET71WW (3.01 )
dmi.board.name: 205545G
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr6FET71WW(3.01):bd05/15/2009:svnLENOVO:pn205545G:pvrThinkPadT500:rvnLENOVO:rn205545G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 205545G
dmi.product.version: ThinkPad T500
dmi.sys.vendor: LENOVO
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug cups lucid
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https://bugs.launchpad.net/bugs/738438
Title:
Printing PDF document sometimes does not work, printer states
"processing job" endlessly, HP Laserjet 5000N
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