Public bug reported:
At some point on 29th July my Ubuntu 10.04 machine became unresponsive.
I recognise this was a while ago, but wanted to register it at least in
case other people had the same issue or it came up again. I did capture
the full syslogs from the time, but unforunately the bug reporting tool
will have atached my 11.10 details.
When I tried to use the machine at least networking and crond were still
running, but display was not outputting anything and I couldn't log in
using VNC or SSH. Machine was pingable and showed open ports. After
rebooting, I saw these errors in the logs:
sam@wildthing:/var/log$ zgrep "lost interrupt" syslog*
syslog.1:Jul 29 08:12:13 wildthing kernel: [176483.080064] ata7: lost interrupt
(Status 0x58)
syslog.1:Jul 29 08:36:24 wildthing kernel: [177934.080065] ata7: lost interrupt
(Status 0x58)
syslog.1:Jul 29 12:59:19 wildthing kernel: [193709.120067] ata7: lost interrupt
(Status 0x58)
syslog.1:Jul 29 13:09:54 wildthing kernel: [194344.080066] ata7: lost interrupt
(Status 0x58)
syslog.1:Jul 29 15:16:05 wildthing kernel: [201915.120092] ata7: lost interrupt
(Status 0x58)
They are followed by related messages, then finally some tasks look like
they are blocking writing to disk:
sam@wildthing:/var/log$ grep blocked syslog.1
Jul 29 17:00:51 wildthing kernel: [208200.940118] INFO: task udisks-daemon:1938
blocked for more than 120 seconds.
Jul 29 17:02:51 wildthing kernel: [208320.940121] INFO: task udisks-daemon:1938
blocked for more than 120 seconds.
Jul 29 17:04:51 wildthing kernel: [208440.940050] INFO: task kjournald:363
blocked for more than 120 seconds.
Jul 29 17:04:51 wildthing kernel: [208440.940292] INFO: task NetworkManager:928
blocked for more than 120 seconds.
Jul 29 17:04:51 wildthing kernel: [208440.940501] INFO: task udisks-daemon:1938
blocked for more than 120 seconds.
Jul 29 17:06:51 wildthing kernel: [208560.940055] INFO: task kjournald:363
blocked for more than 120 seconds.
Jul 29 17:06:51 wildthing kernel: [208560.940294] INFO: task rs:main
Q:Reg:10822 blocked for more than 120 seconds.
Jul 29 17:06:51 wildthing kernel: [208560.940589] INFO: task NetworkManager:928
blocked for more than 120 seconds.
Jul 29 17:06:51 wildthing kernel: [208560.940785] INFO: task flush-8:16:1484
blocked for more than 120 seconds.
Jul 29 17:06:51 wildthing kernel: [208560.941033] INFO: task udisks-daemon:1938
blocked for more than 120 seconds.
Previous boot was on 27th:
sam@wildthing:/var/log$ zgrep "kmsg started" syslog*
syslog.1:Jul 30 08:49:02 wildthing kernel: imklog 4.6.4, log source =
/proc/kmsg started.
syslog.4.gz:Jul 27 07:11:13 wildthing kernel: imklog 4.6.4, log source =
/proc/kmsg started.
ATA devices at previous boot:
sam@wildthing:/var/log$ zgrep PIONEER syslog.4.gz
Jul 27 07:11:13 wildthing kernel: [ 2.380539] ata7.00: ATAPI: PIONEER DVD-RW
DVR-111, 1.06, max UDMA/66
Jul 27 07:11:13 wildthing kernel: [ 2.949997] scsi 6:0:0:0: CD-ROM
PIONEER DVD-RW DVR-111 1.06 PQ: 0 ANSI: 5
sam@wildthing:/var/log$ zgrep SAMSUNG syslog.4.gz
Jul 27 07:11:13 wildthing kernel: [ 2.380690] ata7.01: ATA-7: SAMSUNG
SP1654N, BV100-45, max UDMA/100
Jul 27 07:11:13 wildthing kernel: [ 2.936419] ata1.00: ATA-7: SAMSUNG
HD103UJ, 1AA01117, max UDMA7
Jul 27 07:11:13 wildthing kernel: [ 2.942978] scsi 0:0:0:0: Direct-Access
ATA SAMSUNG HD103UJ 1AA0 PQ: 0 ANSI: 5
Jul 27 07:11:13 wildthing kernel: [ 2.961682] scsi 6:0:1:0: Direct-Access
ATA SAMSUNG SP1654N BV10 PQ: 0 ANSI: 5
sam@wildthing:/var/log$ zgrep ata7 syslog.4.gz
Jul 27 07:11:13 wildthing kernel: [ 2.185847] ata7: PATA max UDMA/100 cmd
0x1f0 ctl 0x3f6 bmdma 0xfa00 irq 14
Jul 27 07:11:13 wildthing kernel: [ 2.380539] ata7.00: ATAPI: PIONEER DVD-RW
DVR-111, 1.06, max UDMA/66
Jul 27 07:11:13 wildthing kernel: [ 2.380685] ata7.01: HPA detected: current
312579695, native 312581808
Jul 27 07:11:13 wildthing kernel: [ 2.380690] ata7.01: ATA-7: SAMSUNG
SP1654N, BV100-45, max UDMA/100
Jul 27 07:11:13 wildthing kernel: [ 2.380692] ata7.01: 312579695 sectors,
multi 16: LBA48
Jul 27 07:11:13 wildthing kernel: [ 2.420442] ata7.00: configured for UDMA/66
Jul 27 07:11:13 wildthing kernel: [ 2.480531] ata7.01: configured for
UDMA/100
sam@wildthing:/var/log$ zgrep "irq 14" syslog.4.gz
Jul 27 07:11:13 wildthing kernel: [ 2.185847] ata7: PATA max UDMA/100 cmd
0x1f0 ctl 0x3f6 bmdma 0xfa00 irq 14
ata# assignment has swapped around this boot, so nothing on ata7 but I
would guess that is normal.
sam@wildthing:/var/log$ dmesg | grep PIONEER
[ 2.390517] ata1.00: ATAPI: PIONEER DVD-RW DVR-111, 1.06, max UDMA/66
[ 2.503930] scsi 0:0:0:0: CD-ROM PIONEER DVD-RW DVR-111 1.06
PQ: 0 ANSI: 5
sam@wildthing:/var/log$ dmesg | grep SAMSUNG
[ 2.390687] ata1.01: ATA-7: SAMSUNG SP1654N, BV100-45, max UDMA/100
[ 2.515830] scsi 0:0:1:0: Direct-Access ATA SAMSUNG SP1654N BV10
PQ: 0 ANSI: 5
[ 2.956405] ata5.00: ATA-7: SAMSUNG HD103UJ, 1AA01117, max UDMA7
[ 2.962916] scsi 4:0:0:0: Direct-Access ATA SAMSUNG HD103UJ 1AA0
PQ: 0 ANSI: 5
sam@wildthing:/var/log$ dmesg | grep ata7
[ 2.200602] ata7: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f200
irq 22
[ 2.550125] ata7: SATA link down (SStatus 0 SControl 300)
sam@wildthing:/var/log$ dmesg | grep "irq 22"
[ 2.200596] ata5: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f100
irq 22
[ 2.200599] ata6: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f180
irq 22
[ 2.200602] ata7: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f200
irq 22
[ 2.200605] ata8: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f280
irq 22
I understand this could be a hardware problem, but I don't know what to
do to track this down further, so assigning to the kernel for now.
Please request further information if required.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: sam 3588 F.... pulseaudio
/dev/snd/controlC0: sam 3588 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xfe024000 irq 16'
Mixer name : 'Realtek ALC889A'
Components : 'HDA:10ec0885,1458a102,00100101'
Controls : 39
Simple ctrls : 22
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfdefc000 irq 44'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100100'
Controls : 4
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Card2.Amixer.info:
Card hw:2 'U0x46d0x809'/'USB Device 0x46d:0x809 at usb-0000:00:12.2-1, high
speed'
Mixer name : 'USB Mixer'
Components : 'USB046d:0809'
Controls : 2
Simple ctrls : 1
Card2.Amixer.values:
Simple mixer control 'Mic',0
Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
Capture channels: Mono
Limits: Capture 0 - 6400
Mono: Capture 6400 [100%] [31.00dB] [on]
Date: Sat Feb 25 10:41:27 2012
HibernationDevice: RESUME=UUID=459081c3-3868-4395-88a8-fccfbb0f31b3
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. GA-MA790XT-UD4P
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: root=UUID=70c57219-aee8-42ad-bbd7-b5b7dbc1e0a1 ro quiet
splash
RelatedPackageVersions:
linux-restricted-modules-3.0.0-12-generic N/A
linux-backports-modules-3.0.0-12-generic N/A
linux-firmware 1.60
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to oneiric on 2011-11-15 (102 days ago)
WpaSupplicantLog:
dmi.bios.date: 07/12/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F8g
dmi.board.name: GA-MA790XT-UD4P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias:
dmi:bvnAwardSoftwareInternational,Inc.:bvrF8g:bd07/12/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA790XT-UD4P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA790XT-UD4P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA790XT-UD4P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug oneiric running-unity
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https://bugs.launchpad.net/bugs/940846
Title:
ata lost interrupts, blocked waiting for disk
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