This might be fullscreen direct scanout, which happens when a window is
maximized on a monitor that has no panel or dock. Please try
unmaximizing the window and just dragging it to the second monitor as a
regular window. This should also help to work around the problem:
gsettings set org.gnome.nautilus.window-state maximized false
But it doesn't explain the freeze. Next time the freeze occurs, please
immediately open a Terminal and run:
journalctl -b0 > journal.txt
and attach the resulting text file here.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2058327
Title:
Starting up Files app in external monitor freeze the entire monitor
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