These are the guacd logs for a session which I was disconnected from today 
while working

<start session>

{"log":"guacd[1]: INFO:\u0009Creating new client for protocol 
\"rdp\"\n","stream":"stderr","time":"2022-06-01T04:50:32.261007419Z"}
{"log":"guacd[1]: INFO:\u0009Connection ID is 
\"$bccb5f53-437d-472a-a73f-2fafdee99c19\"\n","stream":"stderr","time":"2022-06-01T04:50:32.261805112Z"}
{"log":"guacd[4459]: INFO:\u0009Security mode: 
TLS\n","stream":"stderr","time":"2022-06-01T04:50:32.309144347Z"}
{"log":"guacd[4459]: INFO:\u0009Resize method: 
none\n","stream":"stderr","time":"2022-06-01T04:50:32.309177184Z"}
{"log":"guacd[4459]: INFO:\u0009User \"@10976fbc-9d18-43b8-bde1-3b8c191dabe8\" 
joined connection \"$bccb5f53-437d-472a-a73f-2fafdee99c19\" (1 users now 
present)\n","stream":"stderr","time":"2022-06-01T04:50:32.309183017Z"}
{"log":"guacd[4459]: INFO:\u0009Loading keymap 
\"base\"\n","stream":"stderr","time":"2022-06-01T04:50:32.310055251Z"}
{"log":"guacd[4459]: INFO:\u0009Loading keymap 
\"en-us-qwerty\"\n","stream":"stderr","time":"2022-06-01T04:50:32.310066682Z"}
{"log":"guacd[4459]: INFO:\u0009guacdr 
connected.\n","stream":"stderr","time":"2022-06-01T04:50:32.583240814Z"}
{"log":"guacd[4459]: INFO:\u0009guacsnd 
connected.\n","stream":"stderr","time":"2022-06-01T04:50:32.583273008Z"}
{"log":"guacd[4459]: INFO:\u0009Connected to RDPDR 1.13 as client 
0x0002\n","stream":"stderr","time":"2022-06-01T04:50:33.527621421Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0001, 
length=44\n","stream":"stderr","time":"2022-06-01T04:50:33.52848374Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0002, 
length=8\n","stream":"stderr","time":"2022-06-01T04:50:33.528494569Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0003, 
length=8\n","stream":"stderr","time":"2022-06-01T04:50:33.52849869Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0004, 
length=8\n","stream":"stderr","time":"2022-06-01T04:50:33.528502498Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0005, 
length=8\n","stream":"stderr","time":"2022-06-01T04:50:33.52850601Z"}
{"log":"guacd[4459]: INFO:\u0009Sending 
capabilities...\n","stream":"stderr","time":"2022-06-01T04:50:33.528509637Z"}
{"log":"guacd[4459]: INFO:\u0009Capabilities 
sent.\n","stream":"stderr","time":"2022-06-01T04:50:33.52851296Z"}
{"log":"guacd[4459]: INFO:\u0009Client ID 
confirmed\n","stream":"stderr","time":"2022-06-01T04:50:33.528648925Z"}
{"log":"guacd[4459]: INFO:\u0009User logged 
on\n","stream":"stderr","time":"2022-06-01T04:50:56.780295933Z"}
{"log":"guacd[4459]: INFO:\u0009All supported devices 
sent.\n","stream":"stderr","time":"2022-06-01T04:50:56.780352551Z"}


<disconnected later 37 mins>


{"log":"guacd[4459]: ERROR:\u0009User is not 
responding.\n","stream":"stderr","time":"2022-06-01T05:27:37.281117085Z"}
{"log":"guacd[4459]: INFO:\u0009User \"@10976fbc-9d18-43b8-bde1-3b8c191dabe8\" 
disconnected (0 users 
remain)\n","stream":"stderr","time":"2022-06-01T05:27:37.281152594Z"}
{"log":"guacd[4459]: INFO:\u0009Last user of connection 
\"$bccb5f53-437d-472a-a73f-2fafdee99c19\" 
disconnected\n","stream":"stderr","time":"2022-06-01T05:27:37.281157493Z"}
{"log":"guacd[4459]: INFO:\u0009Internal RDP client 
disconnected\n","stream":"stderr","time":"2022-06-01T05:27:37.764634834Z"}
{"log":"connected to 
172.31.1.167:3389\n","stream":"stdout","time":"2022-06-01T05:27:37.765348177Z"}
{"log":"guacd[1]: INFO:\u0009Connection 
\"$bccb5f53-437d-472a-a73f-2fafdee99c19\" 
removed.\n","stream":"stderr","time":"2022-06-01T05:27:37.769431717Z"}

Other users are reporting disconnected sessions of 46 seconds and such like

Thanks Michael

From: Michael Jumper <mjum...@apache.org>
Sent: Wednesday, June 1, 2022 11:45 AM
To: user@guacamole.apache.org
Subject: Re: Frequent disconnections occurring now

CAUTION: This email originated from outside of the organization. Do not click 
links or open attachments unless you recognize the sender and know the content 
is safe.

On Tue, May 31, 2022, 18:35 Lockhart, Roland 
<r.lockh...@aamgroup.com<mailto:r.lockh...@aamgroup.com>> wrote:
And these

{"log":"01:21:32.408 [Thread-1461] ERROR 
o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd terminated 
abnormally: Connection to guacd timed 
out.\n","stream":"stdout","time":"2022-06-01T01:21:32.408781702Z"}
These messages indicate that Guacamole is unable to connect to guacd. The most 
likely cause is guacd is not running.

If you are still seeing issues after starting guacd, you really need to check 
the guacd logs. The logs you are looking at now are the Guacamole (webapp) 
logs. The webapp will not be aware of the specifics of any issues guacd may be 
having in connecting to your remote desktops.

- Mike

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