Hi Marda,

Thank you for posting such an interesting reply to this thread.

It is difficult to believe that, even in 2023, a store rep would treat you 
differently than your husband.  I continue to hear such things and it truly 
saddens me to no end.  Such things are detestable.

Sadly, many tech stores attempt to blame the customer rather than doing some 
serious troubleshooting.  

I'll bet if you took your devices to a carrier store, they would blame Apple.  
I, too, have encountered such scenarios.  It is awful.

As for the article that states that the 14 models hold up better than the 15 
models, I am not surprised.

So, yesterday, while in the store, as I was holding my beloved 14 in one hand 
and a 15 in the other, an employee of the store, with whom I have more than a 
passing acquaintance, asked, "What do you think of the knew phone?"  

In an extremely quiet and somewhat conspiratorial tone I replied, "Honestly, it 
feels like a cheap piece of plastic."  We both laughed out loud.  It was a 
wonderful moment.

Again, thank you for posting.

Mark

-----Original Message-----
From: Marda <marda.pian...@gmail.com> 
Sent: Saturday, September 23, 2023 6:59 PM
To: M. Taylor <markthew...@gmail.com>
Subject: Re: Mark's First VoiceOver Experience with iPhone 15 Plus and iPhone 
15 Pro Max Running iOS 17.

 From an article I read on applevis it seems the voiceover problems are very 
intermittent, have happened with five of their editorial team and another user 
they know of and aren't easily reproduceable because they don't happen every 
time and they happen with really very very few users.  Kind of reminds me of 
medications that have to report certain side effects that happen one time but 
rarely if ever happen.  They have to report it so they cover themselves but the 
risk of it happening is very very low to any given person.  I sort of view the 
voiceover issues in 17 this way.  I was going to first put it on a backup older 
phone as my husband has always done and recommended but even he, generally 
cautious and conservative as he is when it comes to such things, has decided to 
take the plunge and update his primary phone this weekend. Think I will 
probably do the same because my backup phone has apps on it that I like to use 
but I don't use it for phone calls so I can't test things like how it will 
react on calls so I'm figuring I'll probably download and install it as well on 
my primary device.  Thinking though of getting another phone.  I don't really 
want to and it would be a financial hardship but I have been having a lot of 
issues with the
SE2022 that I purchased in March.  One of them is what appears to be a fairly 
common issue, happening to my husband as well with his SE2022 purchased last 
October, where the battery not only drains very very quickly even when the 
phone isn't being used (like for me a couple of days ago I took it out for the 
evening and didn't even use it but it went from 100 percent to 32 percent in 
only about five hours.  I have a case with another battery so could have 
managed but still this is disturbing.  Both of us are having a another issue 
where the phone gets hot very quickly with minimal use, no heavy gaming or 
anything.  He has had the same kind of battery issues too whether he has 
charged his phone in the more traditional way using the ilightning cable or 
with a mag safe battery and charger.  I went to the apple store a few weeks ago 
for these issues plus another one where I was getting crackling sounds and 
seemingly broken up sounds like you'd get when the phone signal is inadequate 
or breaking up but those conditions weren't happening, signal strength was 
strong and all that.  When I took the phone off automaticaly going to 
speakerphone it helped some but the problem still persisted.  I was hoping 
apple would either give me a new battery or a new phone or something since I 
have apple care plus but they did neither.  They told me it could be a problem 
with my carrier or a software issue or a hardware issue (really helpful) and 
they were slightly more helpful to my husband who was with me because the guy 
actually spoke to him respectfully rather than dismissively and condescendingly 
as he did to me.  But even so he basically tried to blame us or the carrier.  A 
totally wasted trip to the store, no resolution of the issue.  So I don't use 
speakerphone anymore and that helped some. But that doesn't sound like a 
carrier issue to me.  If it's a software issue the guy told us we might have to 
actually take everything off the phone and start totally from scratch.  On a 
totally unrelated note, I read an interesting article about the new iPhones 
that are made of titanium.  Yes they are lighter which is neat.  But this 
article did a drop test and compared a 14 pro to a 15 (the 15 being titanium, 
the 14 stainless steel) and let's just say that the titanium didn't hold up 
well when dropped compared to the 14.  So it makes me wonder because I'm not 
hard on phones.  I've only dropped it once or twice and not from a great 
distance.  But it does make me think a little about even if I do get a new 
phone whether to get a 13 or 14 rather than the new 15 which I probably 
couldn't afford anyway.  Pretty badd when the newer model ends up being less 
durable.  Makes me wonder more about planned obsolescence with apple.

Marda

On 9/23/2023 7:56 AM, M. Taylor wrote:
> Hello All,
>
> I first sent this message to the list, yesterday, Friday, at around 
> 12-noon, local time but the mailing list servers were down.
>
> So, I am posting this again, now.
>
> Mark
>
> Original Message Posted on Friday, September 22, 2023:
>
> Hello All,
>
> Well, I spent 3 hours in the Apple Store this morning with both a 15 
> Plus and a 15 Pro Max running iOS 17.
>
> As for the physical devices?  They definitely weigh less than the 14 series.
>
> I am happy to report that I could not reproduce any of the VoiceOver 
> problems discussed on the list, of late.
>
> For example, the single-finger, double-tap problem simply does not 
> exist on the 15 models I tested.
>
> I had a friend of mine, the executive manager of the store, download a 
> few third-party apps such as Amazon, Libby, and Yelp.  To my delight, 
> VoiceOver functioned just as expected.
>
> Of course, I was not able to test VoiceOver functionality with my 
> personal primary third-party app;  so in no way am I suggesting that 
> my testing was definitive or comprehensive.
>
> However, I can say that my first experience with iOS 17 was a good one.
>
> I was delighted to discover that while there were hundreds of preorder 
> customers waiting in-line, outside the location, the store had plenty 
> of iPhone 15 models, in all four major categories, ready to be 
> purchase by those of us who did not preorder.
>
> I wasn't planning on buying a 15 but I have to admit that I really, 
> really like that new action button, featured on the Pro models.  
> Perhaps I'll pick up a 15 Pro Max in the next week or so, after I've given it 
> some thought.
>
> I did, however, purchase a set of wired Ear Pods with the USBC 
> connector and the USBC to Lightning adaptor so that I can continue to 
> use my already purchased Lightning Ear Pods with USBC devices.  It's all 
> about "baby steps"
> (smile).
>
> Your Brother in the Journey,
>
> Mark
>
>

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