Since then, Winston posted an update that fixed the problem for those of us who 
had it.
So, all is working fine now.




Richard, USA.
“Reality is the leading cause of stress for those who are in touch with it.”  
--  Jane Wagner from The Search for Intelligent Life in the Universe

My web site: https://www.turner42.com

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Dulce 
Muccio Weisenborn
Sent: Sunday, September 24, 2023 12:02 PM
To: viphone@googlegroups.com
Subject: RE: Re: VDScan and iOS 17 issues

Allow VDSCAN to access
Camera
Siri and Search
Cellular Data
Document Storage, iCloud Drive


----- Original Message -----
From: Richard Turner <richardr_tur...@comcast.net>
Date: 09/23/2023 03:47 PM
To: viphone@googlegroups.com
Subject: Re: VDScan and iOS 17 issues

Not the settings in the app, but go to the regular settings on the phone, go 
down to VDScan and see what it says in there.
 

   

   Richard, USA
   ——
   "While striving for perfection, let us do what is possible." — John Wesley
   (Sent from my iPhone)
  
On Sep 23, 2023, at 3:35 PM, Tom Lange <lang...@gmail.com> wrote:
  

  

  

   Language autodect is turned on.
   Scan tone is on.
   Always enhance images is on.
   Read text automatically is on.
   Show plain text after recognizing is on.
   

   I see no mention of the camera under settings.
   

   Hope that helps.
   

   Tom
   
On Sep 23, 2023, at 3:24 PM, Larry Smith <larry.smith...@gmail.com> wrote:
   

   

   I just purchased the iPhone 15 max yesterday. VD scan is working here.
    

     

      On Sep 23, 2023, at 12:36 PM, Lisa Belville <missktlab1...@frontier.com> 
wrote:
     

       Hi, Richard.
       
 
       Sadly, yes. I wrote to Winston on Thursday morning and he got back to me 
this morning. Neither his update nor the 17.0.1 update has corrected the issue. 
VO tells me the app is opening, but it doesn't. However, the app is in the app 
switcher.
       
 
       I've tried several hard resets and I've completely removed and 
re-downloaded the app.
       
 
       It's like the app isn't completely opening or something.
       
 
       Winston asked me if I had any odd settings tweaked on my phone and I do 
not, but I'm not sure what I should be looking for..
       
 
       I hope that enough of us with this issue can help him find a solution. 
I'm also happy to see he's being so responsive.
 
       
 
        

        Lisa Belville 
       missktlab1...@frontier.com  <mailto:missktlab1...@frontier.com>
        On 9/23/2023 11:08 AM, Richard Turner wrote:
        
 
        Greetings,
        Has anyone had problems using VDScan after updating to iOS 17 or 17.0.1?
        On my 13 pro, it won't open.
        Winston Chen cannot duplicate this on two different devices.
        So, checking to see if others are having issues.
        For me, I try launching the app, I end up back on the main screen, but 
VDScan shows up in the app switcher.
        Checking the settings, it says nothing about camera access.
        I have deleted and reinstalled the app several times, and reset network 
settings.
        I'm not ready to reset all settings as that is a royal pain in the ….
         
         

        Richard, USA.
        "Reality is the leading cause of stress for those who are in touch with 
it." -- Jane Wagner from The Search for Intelligent Life in the Universe
         
         

        My web site: https://www.turner42.com <https://www.turner42.com/>
         
         

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