Hello all, It might also be an issue with the program you are using to open the output file--I know I've had usernames turn into gibberish when I opened a .csv output file containing cyrillic characters in Excel. I found Google docs worked better in that case, for whatever reason.
Hope that helps! Cheers, Amanda On Thu, Nov 12, 2015 at 10:18 AM, Edward Galvez <egal...@wikimedia.org> wrote: > Hello! > > There seems to be a problem with the output files in hebrew. There are > reports (see below) that the information is coming out as gibberish. It > sounds like Wikimetrics is accepting the usernames fine, but the output is > bad. Might it be the browser or is this an internal problem? They did not > specify which output (CSV or JSON) is having the problem. > > Michal and Shai - you need to be part of the mailing list in order to > reply with any more info. > > Thanks! > Edward > > ---------- Forwarded message ---------- > From: שי כץ <s...@wikimedia.org.il> > Date: Thu, Nov 12, 2015 at 2:51 AM > Subject: Re: Problem with user names in Hebrew - metrics > To: Tighe Flanagan <tflana...@wikimedia.org> > Cc: Michal Lester <mles...@wikimedia.org.il>, Edward Galvez < > egal...@wikimedia.org> > > > Hi everyone, > I spoke with Chen on the subject and that's what I understand: > The problem is in the output file. There's no problem with the cohort as a > whole, but only with extracting data on specific users whose names are > written in Hebrew. > We were able to extract data for all the specific users, but in the user > name column, names in Hebrew appear in gibberish. As a result, in the case > of users whose names are written in Hebrew, we cannot link the numerical > data to the specific users to which it relates. > Tighe, does it happen also in the case of Arabic? > Thanks a lot, > Shai > > 2015-11-09 17:23 GMT+02:00 שי כץ <s...@wikimedia.org.il>: > >> Hi Tighe, >> Thanks for the quick and helpful response. >> Our metrics expert is Chen Spector. She is supposed to be in the office >> on Wednesday/ Thursday. We will consult her and then will be able to >> reply better. >> Greetings from Israel, >> Shai >> >> 2015-11-09 16:34 GMT+02:00 Tighe Flanagan <tflana...@wikimedia.org>: >> >>> Hi Michal, >>> >>> I just did a quick test with some cohorts with Arabic script and it's >>> working in that case. Can you tell us a bit more about the steps you're >>> taking and where it's breaking? Is it a new cohort? Are the usernames >>> validating properly? >>> >>> Are you uploading a CSV or pasting in usernames in the text box? I've >>> seen people have issues with the upload if the file has the wrong character >>> set/language encryption in the file itself. Make sure it's Unicode UTF-8. >>> Alternatively, I've had most success copying usernames from the source file >>> and pasting into the text box when uploading a new cohort. It removes the >>> character set issue. >>> >>> If this is from an existing cohort and the results are illegible because >>> of character coding issues, I'd reach out to the Analytics mailing list >>> (listed on the support page of the Metrics tool >>> <https://metrics.wmflabs.org/support>). They're quite responsive, and >>> perhaps there's an issue they've been working on that has impacted your >>> results unknowingly, and they'll want to know exactly what you're doing and >>> what's breaking so they can troubleshoot. >>> >>> Hope this helps! >>> Tighe >>> >> >> -- >> Tighe Flanagan >> Manager, Wikipedia Education Program >> Wikimedia Foundation >> tflana...@wikimedia.org >> education.wikimedia.org >> >> On Mon, Nov 9, 2015 at 6:26 AM, Michal Lester <mles...@wikimedia.org.il> >> wrote: >> >>> Hi Edward, >>> >>> I hope this email finds you well. >>> >>> We have problems with user names in Hebrew when using them in the >>> metrics. They became list of symbols. When we what to compare the results >>> to the user name it is impossible. >>> >>> What do you do in other cases? >>> >>> Thank you, Michal >>> >>> *Regards,* >>> >>> >>> *Michal Lester,* >>> >>> *Executive DirectorWikimedia Israel* >>> *http://www.wikimedia.org.il <http://www.wikimedia.org.il/> * >>> *972-50-8996046 ; 972-77-751-6032 * >>> >>> *[image: תמונה מוטבעת 3]* >>> >> >> >> >> -- >> >> *בברכה,* >> >> >> *שי כץ * >> *רכזת הדרכה וחינוךויקימדיה ישראל* >> >> משרד: 077-3200796 | נייד: 054-4435834 >> http://www.wikimedia.org.il >> >> [image: תמונה מוטבעת 3] >> > > > -- > > *בברכה,* > > > *שי כץ * > *רכזת הדרכה וחינוךויקימדיה ישראל* > > משרד: 077-3200796 | נייד: 054-4435834 > http://www.wikimedia.org.il > > [image: תמונה מוטבעת 3] > > > > -- > Edward Galvez > Survey Specialist > Learning & Evaluation > Wikimedia Foundation > > _______________________________________________ > Wikimetrics mailing list > Wikimetrics@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/wikimetrics > >
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