I wasn’t even able to register on the website 🤣 

Sincerely,

 

Mujtaba Merchant

Bangalore | INDIA

Sent from my iPhone ®
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On Jun 6, 2025, at 8:16 AM, BHAWANI SHANKAR VERMA <[email protected]> wrote:



yes, it requires to make the website accessible. there are many tech experts in this group, and should contact CRIS technical team.


On 6/6/2025 5:20 AM, Shankar C wrote:
o my friend,
Not only this there are many challenges where you can see across the application where you cannot select the added passenger from the master list and selecting payment method is also bit tricky and challenging I actually tried with mobile as well as on Windows platform nothing seems to be worked.

On Thu, Jun 5, 2025 at 6:31 PM Mujtaba Merchant <[email protected]> wrote:

I was doing it on Windows using Chrome browser, all was going well until I came across the Date Of Birth field the format hint said DD/MM/YYYY but when I finally was able to select the date from the calendar the format it took was MM/DD/YYYY, brilliant!


There are 5 year old children who can do a better job these days with designing forms and websites.

 

From: [email protected] <[email protected]> On Behalf Of sagar Verma
Sent: 05 June 2025 06:20 PM
To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. <[email protected]>
Subject: Re: [AI] Frustrating Experience with IRCTC Registration - Date of Birth Field and Registration Issues

 

Nothing is simple when it comes to the government websites. That said, are you performing this on windows or doing this on your iPhone? Though I was able to create an account somewhere in 2022 without any issues. The procedure is of course complexed but it can be achieved. I used Google pixel

 

On Thu, Jun 5, 2025, 18:04 Mujtaba Merchant <[email protected]> wrote:

The IRCTC registration process is infuriating! The date of birth field is a non-editable field that forces you to use a calendar popup, which is a nightmare for anyone born in the 70s. You have to click through endless months and years just to get to your birthdate. And to add insult to injury, even after completing all the fields, I wasn't able to create an account without any error messages or feedback. What a frustrating experience! Why can't they design a simple, user-friendly registration process?!

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