Dear all,
Happy to see this conversation. I used to search for desired trains and
book, select, and add the passengers from the existing/master list, (not
fully accessible but can be manageable). But, making the payment
independently using the android IRCTC app is the most terrible experience
for me till date. Once that 10 minutes countdown starts after filling OTP ,
it's the most frustrating experience to find your UPI payments apps from
the list.
Warm regards,
Faiyaz Attar
Technical Head Consultant,
Department of Technology Training, and , dijital Accessible Library.
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On Fri, Jun 6, 2025 at 9:32 AM sagar Verma <[email protected]>
wrote:

> I was able to register but as I said I used my Android
>
> Sent from my Google pixel
>
> On Fri, Jun 6, 2025, 08:34 Mujtaba Merchant <[email protected]> wrote:
>
>> I wasn’t even able to register on the website 🤣
>>
>> Sincerely,
>>
>>
>>
>> *Mujtaba Merchant*
>>
>> Bangalore | INDIA
>>
>> Sent from my iPhone ®
>> *Help support my causes:* NVDA
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>>
>>
>> On Jun 6, 2025, at 8:16 AM, BHAWANI SHANKAR VERMA <[email protected]>
>> wrote:
>>
>> 
>>
>> yes, it requires to make the website accessible. there are many tech
>> experts in this group, and should contact CRIS technical team.
>>
>>
>> On 6/6/2025 5:20 AM, Shankar C wrote:
>>
>> o my friend,
>> Not only this there are many challenges where you can see across the
>> application where you cannot select the added passenger from the master
>> list and selecting payment method is also bit tricky and challenging I
>> actually tried with mobile as well as on Windows platform nothing seems to
>> be worked.
>>
>> On Thu, Jun 5, 2025 at 6:31 PM Mujtaba Merchant <[email protected]>
>> wrote:
>>
>>> I was doing it on Windows using Chrome browser, all was going well until
>>> I came across the Date Of Birth field the format hint said DD/MM/YYYY but
>>> when I finally was able to select the date from the calendar the format it
>>> took was MM/DD/YYYY, brilliant!
>>>
>>>
>>> There are 5 year old children who can do a better job these days with
>>> designing forms and websites.
>>>
>>>
>>>
>>> *From:* [email protected] <[email protected]> *On
>>> Behalf Of *sagar Verma
>>> *Sent:* 05 June 2025 06:20 PM
>>> *To:* AccessIndia: a list for discussing accessibility and issues
>>> concerning the disabled. <[email protected]>
>>> *Subject:* Re: [AI] Frustrating Experience with IRCTC Registration -
>>> Date of Birth Field and Registration Issues
>>>
>>>
>>>
>>> Nothing is simple when it comes to the government websites. That said,
>>> are you performing this on windows or doing this on your iPhone? Though I
>>> was able to create an account somewhere in 2022 without any issues. The
>>> procedure is of course complexed but it can be achieved. I used Google pixel
>>>
>>>
>>>
>>> On Thu, Jun 5, 2025, 18:04 Mujtaba Merchant <[email protected]> wrote:
>>>
>>> The IRCTC registration process is infuriating! The date of birth field
>>> is a non-editable field that forces you to use a calendar popup, which is a
>>> nightmare for anyone born in the 70s. You have to click through endless
>>> months and years just to get to your birthdate. And to add insult to
>>> injury, even after completing all the fields, I wasn't able to create an
>>> account without any error messages or feedback. What a frustrating
>>> experience! Why can't they design a simple, user-friendly
>>> registration process?!
>>>
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