I have used ATMS with several banks here in the US, but the best ones in my
knowledge are of Chasebank for the following reasons.
1. All the machines are talking ATMS.
2. One can activate the speech by pressing the code 123 and pressing the
enter key.
3. Those machines use the standard speakers used in almost all the machines
for speech output and one can choose to plug-in the standard headphones if
he/she wishes to do so. I think all the machines on earth do have speakers
where by we here the beep sound when we enter the pin and so on.
4. Our password is protected with the beep tone rather than being spoken
through the speech output.
5. The user has the option to control the speed/volume.
6. The entire function is keyboard based and no need of using the touch
screen.
7. They all use the standard eloquence speech engine for speech output.
8. The screen becomes blank as soon as the speech gets activated.
9. The machine itself contains a short tutorial there by facilitating even
the first time user without anyone's assistance.
Vetri.
----- Original Message -----
From: "Kotian, H P" <hpkot...@rbi.org.in>
To: <accessindia@accessindia.org.in>
Sent: Wednesday, April 22, 2009 12:37 AM
Subject: [AI] Seek feedback on accessible ATM
Hello all
I certainly agree to this suggestion, we can deliberate it on the list so
that there is a healthy discussions on the pros and cons on accessible
design.
In my view accessible ATM's with respect to the blind is to have:
1 There should be keyboard navigation
2 There should be a provision to plug in our headphone.
3 The headphone jack should be of a standard size
4 The jack should be placed on a fixed place like top left
5 the user should also have a setting where in on inserting the headphone
the screen should blank out or not.
6 After inserting the headphone should also announce if the screen is
blanked out
7 There should be an SMS alert on any transaction done on ATM. This is now
a day's available with almost all Banks.
8 The cash dispenser should be fixed on a fixed position
9 The doors to the ATM should have standard locking mechanism.
10 Bio metric should be preferred for authentication of user.
11 The bio metric sensor should be placed on a fixed position on the ATM
12 There should be a standard keyboard layout
13 List of All accessible ATM's should be published separately on the
respective Bank's website.
Harish.
From: "Rohiet A. Patil" <patil_ro...@dataone.in>
Subject: Re: [AI] Seek feedback on accessible ATM
To: accessindia@accessindia.org.in
Message-ID: <6307782198df4910b0aabaaa7b31f...@rohit>
Content-Type: text/plain; format=flowed; charset=iso-8859-1;
reply-type=original
as per my openian, This is a topic of open discussion. So I think it
should be discuss on the list. In fact those are my views, but our
respected modarators disigion will be final and binding on all of us.
Modarator saheb, sorry if I am rong.
----- Original Message -----
From: "Xavier's Resource Centre for the Visually Challenged, St. Xavier's
College" <xr...@hotmail.com>
To: <accessindia@accessindia.org.in>
Sent: Tuesday, April 21, 2009 6:19 PM
Subject: [AI] Seek feedback on accessible ATM
Dear Fellow AI,
Positive development has been happening on accessible ATM in India.
We are working closely with an ATM manufacturer and a leading public
bank in helping them to design accessible ATM. We would appreciate
your feedback as a potential user. Wherever practical we would try to
pursuit the vendor to incorporate the same. Please response to the
following points in your mail to us.
What is it that you seek as an accessible ATM? What signage you need? If
you have used an accessible ATM machine abroad what were its
features that you like and did not like.
You may write directly to i...@xrcvc.org<mailto:i...@xrcvc.org> in order
not to overload the
list.
Dr. Sam Taraporevala
Director
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