Hello All,
I have been requested to make all Incidents that are submitted with an
'Urgency' of "1-Critical" to be RED on the Incident Mgmt Console.
Can someone help me out with the Run Process Syntax? I can't for the life of
me get this to work.

I think it's supposed to be as follows. = PERFORM-ACTION-SET ROW COLOR
123456.

OR.. am I approaching this completely the wrong way? I looked at the out of
the box workflow and see that BMC isn't doing this the way I am trying to do
it.

Thanks,

Jase

7.1 Patch 006
Windows 2003

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