Thanks LJ and Haeyoon. I was able to overcome this with simply doing what you described below and setting the background results color. SLM functionality remains intact as long as I used the background color.
Thanks, Jase On Fri, Feb 26, 2010 at 9:25 AM, remedy lee <haeyoon....@gmail.com> wrote: > One way is as LJ described. > > Open the Incident Mgmt console in the Admin tool. > Open the z2TH Incidents table and go to the Results Color tab. > Change the SLM Status to Urgency > Then match the colours with the value. > > But doing this, you'll lose the SLM Status colors. > > > > On Feb 24, 8:40 pm, LJ Longwing <lj.longw...@gmail.com> wrote: > > Jase, > > Typically you would go into the properties of the table and specify a > > selection list value, and choose which values are what color...but I'm > not > > sure how BMC is doing it on this particular console. > > > > _____ > > > > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of Jase Brandon > > Sent: Wednesday, February 24, 2010 6:31 PM > > To: arsl...@arslist.org > > Subject: Change Row Color = Run Process Syntax > > > > ** Hello All, > > I have been requested to make all Incidents that are submitted with an > > 'Urgency' of "1-Critical" to be RED on the Incident Mgmt Console. > > Can someone help me out with the Run Process Syntax? I can't for the life > of > > me get this to work. > > > > I think it's supposed to be as follows. = PERFORM-ACTION-SET ROW COLOR > > 123456. > > > > OR.. am I approaching this completely the wrong way? I looked at the out > of > > the box workflow and see that BMC isn't doing this the way I am trying to > do > > it. > > > > Thanks, > > > > Jase > > > > 7.1 Patch 006 > > Windows 2003 > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum > > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > > "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
