My guess ... your admin thread is being consumed by some other process.  AIE 
Jobs, Recon Jobs, Escalations, SLA engine or something.  Try putting the Recon, 
SLA engines on separate threads and see what happens.  You can easily test it 
by killing one of them and seeing if it lets you in while it is restarting.

Sean

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Tommy Morris
Sent: Wednesday, October 13, 2010 1:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Admin Queue

**
Nope, no server group. 1 app, 1db, 2 mid-tiers

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, October 13, 2010 12:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Admin Queue

**
Are you behind a server group by any chance?

What you experience, you would experience in a server group in the event the 
main primary server failed, then the server next highest in rank would take 
over.. So if you are logged into the AR Admin or Dev Studio using the name of 
the primary server, you would be able to log in, but not perform any Admin kind 
of operations which includes development until you switch to the next server 
that has taken over the Admin operations..

Joe



From: Tommy Morris<mailto:tommy.mor...@radioshack.com>
Sent: Wednesday, October 13, 2010 11:02 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Remedy Admin Queue

**

AR 7.5p3

Server 2003

Oracle 11i

My Admin Thread keeps dying and though the log states that it is restarted I 
cannot log into Developer tool or make server setting changes. Does anyone know 
of a command to restart the Admin thread without restarting the entire AR 
Server service?

Tommy Morris

RSTS Remedy Developer

817-415-6898
_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

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