Joe, No. There is a server-wide setting that tells the server to ignore all overlays and only use the base objects. However, as mentioned, it therefore affects every user and every operation – so it cannot be used to do what the original requestor was asking for.
The option was put in place for two primary use cases: 1. A developer wants to see how all the base objects / functionality work together without any customizations / extensions (i.e. without any overlays). 2. A developer has added customizations and extensions that have caused the entire system to become unstable. The developer can choose to turn off all overlays and use the system OOTB - without having to restore a DB backup - until the overlay issues can be addressed. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Thursday, September 01, 2011 12:49 PM To: arslist@ARSLIST.ORG Subject: Re: Overlays and Help ** You must be talking about the option of changing the mode of the Development Studio from Best Practices to Base Development? Joe From: LJ LongWing<mailto:lj.longw...@gmail.com> Sent: Thursday, September 01, 2011 3:36 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Overlays and Help ** Liabt, I recall finding an option that will put your entire server in ‘base’ mode, and ignore all overlay/custom objects…but nothing that puts a single user in that mode. (Overlay-mode) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Koyb P. Liabt Sent: Thursday, September 01, 2011 12:44 PM To: arslist@ARSLIST.ORG Subject: Overlays and Help ** Hi, Is there a way to stop overlays from triggering in our Change Management system during a request of one particular service (i.e. Facilities) without affecting other parts of the CM application? _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
