Attachments are compressed using a proprietary algorithm of BMC. There are posts in the BMC Communities <https://communities.bmc.com/welcome> of people who say they have de-compressed them without using the AR System, but I have not tried them.
You can use tools like the User tool to export them Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Allan See Sent: Tuesday, March 10, 2015 1:00 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedy Attachments Hi Ben, Can you elaborate more on how I can extract the attachments and transfer it to another database without using workflows? TIA _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"