Scott F. Wrote: > I just typed about an assumption that (generally) holds true with phone > support of computer products and peripherals. Just call the Dell or > Direcway support line sometime. Odd assumption... What makes the Squeezebox a "computer" product rather than an audio product? Would you expect a call to Cary, or to BAT to be answered in India?
How many tech companies the size of a Slim Devices do you think outsource tech support? It would cost far more to train workers in a foreign call center than to pay a couple of US-based support people. -- JJZolx Jim ------------------------------------------------------------------------ JJZolx's Profile: http://forums.slimdevices.com/member.php?userid=10 View this thread: http://forums.slimdevices.com/showthread.php?t=18660 _______________________________________________ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/audiophiles
