Cleve Wrote: > Poor tech support is poor tech support, regardless of what part of the > globe it originates from. > > However, couple poor support with a poor grasp of the English language, > and a resultant difficulty in comprehending what the tech is saying, as > I've personally encountered in some tech 'support' hotlines, and it's > especially vexing. And I won't even get into my own personal opines > on all this 'outsourcing'. > The thing about the review that annoyed me was that the reviewer mentioned it in the way he did. Had he written "I called the tech support hotline, and to my suprise it wasn't outsourced" that would have been fine. But he decided to make the entire continent of India look stupid using racial sterotypes in his idea of humour. Watch BBC World, it might suprise you that some "coloured peopled" speak English on par with The Queen.
If there is (and sometimes I have found there is) a difficulty in you understanding a outsourced employee, or they understanding you it is not the person in India's fault, they are just looking for a job which is a an necessity for them and is more important in the scheme of things than you trying to get your luxury electrical item working. It's the company's fault for not only writing off jobs in your country to save money, they are also no doubt having people in other countries working under crap conditions to save money. But why are they doing this? So you can pay $10 less for your electrical item. So in the end it's your fault when maybe paying a little more would have been worth it if you'd have been able to find a company making more jobs for your countrymen and where support would have been easy and maybe your taxes were not quite so high due to paying for these ex-support staff's welfare. No finer example of this than Wal-Mart - if you're looking to spend $10 somewhere I'd recommend this, or at least have a read of the site: http://www.walmartmovie.com/ Cleve Wrote: > > Regardless, I think 'The Simpsons' is leaps and bounds more 'racist' > than anything that poor Scott wrote. It's astonishing how thin-skinned > and "PC" people strive to be today. The Simpson's is great. It's so popular they are making a special Middle Eastern version I believe, no doubt with sterotypes of white people invading countries to steal oil. But this is a cartoon, and very cleverly done humour - which if you look underneath is not actually racist but only a pi**-take at the whole of society. -- Jim ------------------------------------------------------------------------ Jim's Profile: http://forums.slimdevices.com/member.php?userid=213 View this thread: http://forums.slimdevices.com/showthread.php?t=18660 _______________________________________________ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/audiophiles
