Ah - I gotcha.

Well - you could still take a look at PerfMon running on the UCM to see if the call ever even hits the PRI port. If it doesn't - and you are dialing the correct number - then it has to be an issue with the PSTN. If it does hit the port - but still doesn't ring in ... well then on to the UCM Traces! ;-)


--
Mark Snow
CCIE #14073 (Voice, Security)

Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.309.413.4097
Mailto: [EMAIL PROTECTED]
--
Join our free online support and peer group communities: 
http://www.IPexpert.com/communities
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IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On- Demand and Audio Certification Training Tools for the Cisco CCIE R&S Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications.
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On Jul 25, 2008, at 2:13 PM, Devildoc wrote:

Mark, Thanks for the info, but i never had this issue on any of the Proctor's pod. This issue is from somewhere else, and I didn't have access to the PSTN router to find out if it was the PSTN configuration. I thought perhaps it was something on my part that i configured incorrectly that i didn't know about. Perhaps i should have reset the PSTN port on the Cat6500 switch. Thanks again for the info.

JD



CC: ccie_voice@onlinestudylist.com
From: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject: Re: [OSL | CCIE_Voice] Cannot Receive PSTN Calls on HQ PRI Link
Date: Fri, 25 Jul 2008 12:56:58 -0400

Hey JD,

Try setting one particular HQ phone's DN (in the 1000 range) to a partition of NULL.
Then try calling that phone.

Also make sure you are able to login to your pod's PSTN router (access from the PL vRack web page) with the password 'ipexpert' - the Menu should come up - make sure you select "1", Enter, Space, "2", Enter, Space, then "4", Enter, Space, and take a look at the following interface to make sure you have Multiple Frames Established:

ISDN Serial0/3/0:23 interface
        ******* Network side configuration *******
        dsl 2, interface ISDN Switchtype = primary-ni
    Layer 1 Status:
        ACTIVE
    Layer 2 Status:
        TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
    Layer 3 Status:
        0 Active Layer 3 Call(s)
    Active dsl 2 CCBs = 0
    The Free Channel Mask:  0x80000007
    Number of L2 Discards = 0, L2 Session ID = 47


After that select "11", Enter, Space, and see what ISDN messages (error cause code) you get back from your 6608 PRI.

Also a look in PerfMon should tell you whether the call ever even hits the 6608 blade PRI port or not.


Let us know what happens,

--
Mark Snow
CCIE #14073 (Voice, Security)

Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.309.413.4097
Mailto: [EMAIL PROTECTED]
--
Join our free online support and peer group communities: 
http://www.IPexpert.com/communities
--
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video- On-Demand and Audio Certification Training Tools for the Cisco CCIE R&S Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications.
--

On Jul 25, 2008, at 8:00 AM, Devildoc wrote:

Hello,

Does anyone know what could be the potential issues for not be able to receive PSTN calls on the HQ PRI link? The PRI link is configured to receive 4 significant inbound digit with proper inbound CSS, but i cannot receive any PSTN call. I could dial out to any PSTN number though. Any info is greatly appreciated. Thanks.

JD

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