To reload use the SHOW CALL APPLICATION SESSION to get your session number then you can do a CALL APPLICATION SESSION STOP <session number> and a CALL APPLCATION VOICE LOAD <service name> to reload the script:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide /40bacd.html#wp1018270 From: Jonathan Charles [mailto:[EMAIL PROTECTED] Sent: Saturday, August 23, 2008 1:22 PM To: Gary Kuhl Cc: OSL CCIE Voice Lab Exam Subject: Re: [OSL | CCIE_Voice] B-ACD just dead air... It is pointing at the loopback... I also renamed the en_bacd_welcome.au to bacd_welcome.au to no effect... how do you reload the application? Jonathan On Sat, Aug 23, 2008 at 1:18 PM, Gary Kuhl <[EMAIL PROTECTED]> wrote: Try sending it to your loopback interface in your dial peer statement. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jonathan Charles Sent: Saturday, August 23, 2008 1:11 PM To: OSL CCIE Voice Lab Exam Subject: [OSL | CCIE_Voice] B-ACD just dead air... So, I configured B-ACD (from the config on Cisco's site...) and when I call it I get dead air... ! ! interface FastEthernet0/0 ip address 10.0.0.131 255.255.255.0 speed auto no cdp log mismatch duplex h323-gateway voip interface h323-gateway voip id home ipaddr 10.0.0.63 1719 h323-gateway voip h323-id CCME h323-gateway voip tech-prefix 2# h323-gateway voip bind srcaddr 10.0.0.131 ! ! application service queue flash:app-b-acd-2.1.2.2.tcl param queue-len 15 param aa-hunt3 2001 param queue-manager-debugs 1 param aa-hunt2 2000 param number-of-hunt-grps 2 ! service aa flash:app-b-acd-aa-2.1.2.2.tcl paramspace english index 1 param number-of-hunt-grps 2 param handoff-string aa param dial-by-extension-option 1 paramspace english language en param max-time-vm-retry 2 param aa-pilot 5000 paramspace english location flash: param second-greeting-time 60 param welcome-prompt _bacd_welcome.au param call-retry-timer 15 param voice-mail 4500 param max-time-call-retry 700 param service-name queue ! global service alternate Default ! dial-peer voice 3983 voip service aa destination-pattern 5000 session target ipv4:10.0.0.131 incoming called-number 5000 dtmf-relay h245-alphanumeric codec g711ulaw no vad ! ephone-hunt 1 sequential pilot 2000 list 3003, 3002 statistics collect ! ! ! ! ephone-hunt 2 sequential pilot 2001 list 3002, 3003 ! ! CCME#dir Directory of flash:/ 1 -rw- 22201360 <no date> c1700-spservicesk9-mz.124-15.T3.bin 2 -rw- 11650 Aug 4 2008 12:04:24 +00:00 app-cme-did-2.0.0.0.ReadMe 3 -rw- 15020 Aug 4 2008 12:04:25 +00:00 app-cme-did-2.0.0.0.tcl 5 -rw- 18836 Aug 4 2008 12:04:49 +00:00 app-b-acd-2.1.2.2-ReadMe.txt 6 -rw- 24985 Aug 4 2008 12:04:49 +00:00 app-b-acd-2.1.2.2.tcl 7 -rw- 35485 Aug 4 2008 12:04:50 +00:00 app-b-acd-aa-2.1.2.2.tcl 8 -rw- 75650 Aug 4 2008 12:04:51 +00:00 en_bacd_allagentsbusy.au 9 -rw- 83291 Aug 4 2008 12:04:52 +00:00 en_bacd_disconnect.au 10 -rw- 63055 Aug 4 2008 12:04:52 +00:00 en_bacd_enter_dest.au 11 -rw- 37952 Aug 4 2008 12:04:52 +00:00 en_bacd_invalidoption.au 12 -rw- 496521 Aug 4 2008 12:04:58 +00:00 en_bacd_music_on_hold.au 13 -rw- 123446 Aug 4 2008 12:05:00 +00:00 en_bacd_options_menu.au 14 -rw- 42978 Aug 4 2008 12:05:00 +00:00 en_bacd_welcome.au 15 -rw- 34794 Aug 4 2008 12:05:00 +00:00 en_bacd_xferto_operator.au 72 -rw- 42484 <no date> en_dest_busy.au 73 -rw- 26376 <no date> en_dest_unreachable.au 74 -rw- 14352 <no date> en_disconnect.au 75 -rw- 19512 <no date> en_enter_dest.au 76 -rw- 17167 <no date> en_reenter_dest.au 77 -rw- 17486 <no date> en_welcome.au 78 -rw- 6627 <no date> its-CISCO.2.0.1.0.tcl 79 -rw- 3106 <no date> its_Cisco.2.0.1.0.ReadMe Any ideas? Jonathan
