Sounds like a CSS issue. Check the partition the pilot point is in and make sure it is in your phone's CSS.
From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of jeremy co Sent: Sunday, April 19, 2009 11:15 AM To: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] AA problem Solved On Mon, Apr 20, 2009 at 12:26 AM, jeremy co <jeremy.coo...@gmail.com> wrote: Hi, I configured AA on CCM, ac user created & associated with devices, CTI application ticked, hunt group associated with AA users ,pilot point ,CTI and TCD restarted. I logged in to AA console but when I call pilot point ,I get "your call cannot be completed" Any idea?
