yes i did this , but still same. really strange.
________________________________
From: Randall Crumm <rrcr...@yahoo.com>
To: Karen Johnson <karen.johnson...@yahoo.ca>
Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com>
Sent: Wednesday, July 17, 2013 9:10:58 PM
Subject: Re: [OSL | CCIE_Voice] IPPM service failed
You need to create an application user, have it control the phones needing the
service. This username and pw would need to match the username and password
configured on CUPS
Ex
On Jul 17, 2013, at 7:26 PM, Karen Johnson <karen.johnson...@yahoo.ca> wrote:
do u mean :
>
>- End User configuration , and check "Allow control of device from CTI "?
>- End user configuration, Group : - standard cti enable
> - standard ccm end user
> - standard CTI Allow
>control of All Devices
>
>I did above, but still same error
>
>K
>
>
>
>________________________________
>From: Randall Crumm <rrcr...@yahoo.com>
>To: Karen Johnson <karen.johnson...@yahoo.ca>
>Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com>
>Sent: Wednesday, July 17, 2013 6:34:48 PM
>Subject: Re: [OSL | CCIE_Voice] IPPM service failed
>
>
>
>Does the user have CTI control over all the phones?
>
>On Jul 17, 2013, at 4:40 PM, Karen Johnson <karen.johnson...@yahoo.ca> wrote:
>
>
>folks,
>>
>>i got strange issue in my IPPM service.
>>
>>I verified using "System troubleshoot" in CUPS all looks good and i have
>>config as per cisco doc. Also the url is verified correct.
>>
>>- When i press IPPM service thru phone at HQ and SB sites, it gave me error:
>> "You were trying to access IP Phone Messenger service from a device not
>>provision on Cisco call manager server "
>>
>>- However when I press IPPM service using SC sites phones, it prompt me for
>>PIN :
>> Just after I input PIN information, it gave me error :
>>
>>"Login failed . The user is NOT assigned or is trying to login to a node that
>>is not his/her home node. Please Assign the user or select IPPM service that
>>run on home node.
>>
>>any ideas what is wrong ?
>>
>>K
>_______________________________________________
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>>
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>
>
_______________________________________________
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