Public bug reported:

my second monitor turn off, the appeared with resized set and then just
disappear, not able to turn it on again, although the light of the led
is on.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.3.0-62.56~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-62-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul  3 09:24:00 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:9b41] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:1357]
InstallationDate: Installed on 2020-06-29 (3 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 
(20200203.1)
MachineType: Acer Extensa 215-51
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-62-generic 
root=UUID=4a77fddc-3b20-4cf4-9395-4f25052d3ae9 ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/31/2020
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Taurus_WC
dmi.board.vendor: CML
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.09:bd03/31/2020:svnAcer:pnExtensa215-51:pvrV1.09:rvnCML:rnTaurus_WC:rvrV1.09:cvnAcer:ct10:cvrV1.09:
dmi.product.family: Extensa 15
dmi.product.name: Extensa 215-51
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic ubuntu

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https://bugs.launchpad.net/bugs/1886151

Title:
  monitor problem

Status in xorg package in Ubuntu:
  New

Bug description:
  my second monitor turn off, the appeared with resized set and then
  just disappear, not able to turn it on again, although the light of
  the led is on.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 5.3.0-62.56~18.04.1-generic 5.3.18
  Uname: Linux 5.3.0-62-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.15
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Jul  3 09:24:00 2020
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Device [8086:9b41] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:1357]
  InstallationDate: Installed on 2020-06-29 (3 days ago)
  InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 
(20200203.1)
  MachineType: Acer Extensa 215-51
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-62-generic 
root=UUID=4a77fddc-3b20-4cf4-9395-4f25052d3ae9 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/31/2020
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.09
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Taurus_WC
  dmi.board.vendor: CML
  dmi.board.version: V1.09
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.09
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.09:bd03/31/2020:svnAcer:pnExtensa215-51:pvrV1.09:rvnCML:rnTaurus_WC:rvrV1.09:cvnAcer:ct10:cvrV1.09:
  dmi.product.family: Extensa 15
  dmi.product.name: Extensa 215-51
  dmi.product.sku: 0000000000000000
  dmi.product.version: V1.09
  dmi.sys.vendor: Acer
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
  version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

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