On Wednesday, 21 January 2015 at 08:41:47 UTC, Walter Bright wrote:
On 1/21/2015 12:19 AM, Russel Winder via Digitalmars-d wrote:
The Emacs D-Mode will only improve if people provide bug reports and fixes. A number of people are doing this for their "pain points". If the Emacs D-Mode is substandard for you, can you at least submit issues
presenting the problems.

I wonder why software companies still make it impossible to submit bug reports. For example, google:

"submit windows movie maker bug report"

Click on "Reporting and solving computer problems - Windows":

http://windows.microsoft.com/en-us/windows-vista/reporting-and-solving-computer-problems

Note that there is actually no way to report a problem to Microsoft, in spite of what the headings say.

Heh, considering Bill Gates couldn't even figure out how to _download_ Movie Maker a decade ago, you're way ahead of the game: ;)

http://blog.seattlepi.com/microsoft/2008/06/24/full-text-an-epic-bill-gates-e-mail-rant/

I find this utterly baffling. Why make it so difficult to report a bug? Microsoft has always been like this, the only way I've ever been able to submit a bug report was if I had a friend on the inside who'd carry it in for me.

This is probably why Windows Movie Maker is such a buggy program. It hangs constantly, generates corrupt files when creating a movie file longer than 2G (about 2 hours), etc.

Probably because Microsoft has so many millions of users that their bug tracker would be awash with noise. Google allows anybody with a google account to post bugs or comment on them for Chrome and Android, which has led to a ton of noise on their public bug trackers, along with the benefit of a bunch of bug reports they'd otherwise never have gotten:

https://code.google.com/p/chromium/issues/list
https://code.google.com/p/android/issues/list

Is it worth the tradeoff? Maybe not for them, considering the many untriaged bugs on their trackers, which they haven't bothered putting somebody on filtering.

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