My only bone to pick with them, well - one bone to pick is the use of  
"specialist" which in a narrow sense is a very specific title for  
people in our field with 1-3 years of expertise - or in the pejorative  
sense means someone who can 'only' do usabilty or UX. Specialization  
is for ants. They should have used the more general "professional"

will evans
user experience architect
[EMAIL PROTECTED]
617.281.1281


On Dec 24, 2007, at 6:48 PM, "Chris Dame" <[EMAIL PROTECTED]> wrote:

> I saw that US News recently ran an article on the "Best Careers of  
> 2008"
> (http://www.usnews.com/features/business/best-careers/best-careers-2008.html 
> ),
> and a new addition this year is "Usability/User Experience  
> Specialist",
> which arguably we are. This seems like a great sign that we are  
> nearing
> the tipping point, along with all of the good and bad things that come
> along with it.
>
> Personally, I was excited to see it and rushed in to see what they  
> were
> saying. I have built positions where I am heavily involved in the  
> entire
> process, from ethnography and concepting through deployment. I may be
> atypical (and lucky), and I love seeing others' descriptions of the  
> field
> for comparison.
>
> I read the executive summary, which is nice and succinct. Then I  
> read the
> "Day in the life" for the position
> (http://www.usnews.com/articles/business/best-careers/2007/12/19/usabilityuser-experience-specialist-a-day-in-the-life.html
>  
> ),
> which is also succinct, but seems to miss a lot. The fact that this is
> focused on research doesn't bother me, but one paragraph does. If you
> don't want to read the short article, it is about a medical device and
> essentially states you get to know the user and business goals up  
> until
> this paragraph.
>
> "You write a report summarizing what you've learned. Then, engineers
> develop a prototype of the product that comes closest to meeting  
> both the
> company's and the surgeons' desires."
>
> I've certainly worked in situations where this has happened. The  
> research
> is compiled, never presented, and engineers build something.  
> However, I
> think the majority of what I do happens between those two sentences.
> Namely the "Design" portion. Translation of the research findings into
> useful items such as personas, scenarios, usage models, use cases,
> architectures, wireframes, even early functional prototypes are done  
> by
> designers, interaction included.
>
> I don't think the reporter misunderstood the situation. I have spent  
> a lot
> of time changing the "toss it over the wall" approach that a lot of
> companies employ. Checking off the research portion as done and  
> handing
> the abstract documentation to engineers thinking it will somehow  
> transfer
> all of the experience and understanding is unfortunately common.  
> Science
> has a while before osmosis becomes a viable business practice.
>
> Thoughts?
>
> -Chris Dame
> http://theusabilityofthings.com
>
> ________________________________________________________________
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