Great comments so far. At my company, Perficient, we offer User-Centered design training internally and to our technology clients.
We do much of what Tom discussed in his post. In addition I'd add that one of the things our clients really appreciate are case studies - actually showing real examples of deliverables we provide during each phase of the Software Development Lifecycle. Showing the added value we bring. We also emphasize User-Centered Design as a process - and highlight how involving users throughout the lifecycle saves development costs and time and delivers a better quality product. I've found that many development groups see "usability" folks as problem people because we identify problems in the interface. We try to focus on how we really are solution people and that when involved in the full lifecycle of a project we are the ones who can help with solutions when it comes to translating requirements into designs and interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://gamma.ixda.org/discuss?post=24619 ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help