Rob, I sense you question isn't fully answered regarding paper forms, so I will offer a good, if difficult, recommendation.
The best discussion I've seen of paper forms in is the Style Manual 6th edition of the Commonwealth of Australia, published by John Wiley Australia ISBN 0-7016-3648-3. The chapter on forms (chapter 20) is only 15 pages, but is very modern in its discussion of user centered approaches and graphic treatments. I understand that David Sless, an Aussie who is a major researcher of forms, contributed to the chapter. (I am guessing Caroline Jarret would approve??) Unfortunately, the books isn't widely sold outside Australia (I bought mine while living in New Zealand.) It is an example of wonderful book that isn't available globally (so much for the global village). It covers all kinds of graphic design issues with sensibility. Sorry to offer a recommendation that isn't easy to get, but if you are motivated, you might find the effort worthwhile. Michael Andrews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=36246 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help