In the area of service design in healthcare, quite a bit is being done by interaction designers including: - creation of new spaces in which to physically interact e.g. pediatric suite of the future - study and design of conversations e.g. facilitating patient-provider relationships particularly around difficult topics like direct-to-consumer predictive genomic testing - design and research of decision aids to help patients and providers understand risk, probability and make choices together for treatment/medications
...and the list goes on... On Fri, Mar 27, 2009 at 2:19 PM, josh Seiden <joshsei...@gmail.com> wrote: > J. Ambrose Little wrote: > > > This is an honest question. What are some of the non-software > > things that you all see interaction designers doing? > > I'm currently designing a new department for my company. > > I've also worked on projects to envision end-to-end business > scenarios X years in the future. These scenarios describe the > interaction of people, businesses, services, and yes, software. > > > Of those, how many are not currently being done by others with > > already-defined and different titles (e.g., industrial designers)? > > > For the former, I suppose that this work is more typically done by > professionals in the HR field, and likely there is a large body of > work on "organizational design" of which I must confess ignorance. > We (my team of designers and I) are using techniques that we know and > that seemed appropriate: service design and interaction design > techniques. > > For the latter project, I imagine that many design communities have > techniques to approach projects like this. I think of the work as > interaction design (in no small part because that's my background). > The techniques that we're using (personas and scenarios) are ones > that are not exclusive to IxD, but they are are certainly the meat > and potatoes of our field. > > For a very thorough example of interaction design beyond software, I > would refer you back to Robert Fabricant's keynote at IxD '09. > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... disc...@ixda.org > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
