Ali, Thanks for your post (and David for your reply).
Yours is a common concern of mine as well. In my experience, design efforts usually begin at the wrong place-- a client throws a "stick" and the design team happily fetches up a technological treatment to a problem they can't fully describe. Almost inevitably the "stick" is symptomatic of a deeper problem that goes unresolved. Years of working with health care pros has taught a useful diagnostic discipline that cuts thru immediate concerns to underlying issues (i.e., skills of good gum shoe detective work). That's where interaction can really be beneficial in diagnosing the actual cause of the problem and offering up a practical solution. "Technology" may (or may not) be part of that solution. Fighting for even a small research budget on any such project is important to getting at causes and advising on a thoughtful "design intervention". This conditioned, "fetching" behavior among designers is an enormous waste of resources. Knowing something about rigorous design-planning (offered up by folks like Chuck Owen and others at ID-IIT), and being willing to push back against precipitous action can afford strategic rigor and respect to a design team that they otherwise don't command. Best, -ME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=47301 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
