Part of it depends on what your users want. When I was working on a site
search project, the general range of results people expected were either 10
or 20. More than 20 was overkill, less than 10 didn't give them much
confidence that they'd seen a good snapshot of what was in the results. We
offered a "how many items" option and the majority of our users tested said
it was nice to have but they probably wouldn't use it.

Part of it depends on the use of the list. We were acutely aware that users
rarely move past the 1st page of search results unless they think they're
close to the results they want, so we chose 10 results because we were
confident our top 10 results generally had what they wanted. (If we'd've
had less confidence we'd've gone with 20. We didn't have enough confidence
to go with 5 results.) But for shopping or browsing a category, different
mental paradigms are in play.

Part of it depends on both your technology and your users' technology. If
your server chokes when you serve more than 10 items, don't offer a choice
higher than 10. If your server can handle as much load as you want to give
it, but your users are all on dial-up, don't serve more than the number of
items that dial-up can handle in a timely manner. If you've got a split
audience (some slow connections, some fast), offer choices so those on a
fast connection can see more items if they want to.

anne gibson


new-boun...@ixda.org wrote on 12/07/2009 12:05:44 AM:

> Hi all,

> How do you decide whether to include a means to control how many list
> items to display?

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