I would suggest that a full outline of the process be added to the registration page, or as a confirmation of the web registration in a follow-up screen and email covering what to expect for the following steps.
Obviously the 240 Early Bird registrants are highly motivated people that will follow-up on making sure their registration goes through. However, I would be concerned about future registrations that are equally confused and less motivated to wade through the 5 step process, potentially losing interested attendees. Looking forward to the great conference! Andrew On Tue, Jun 24, 2008 at 4:12 PM, Gavin Fleming <[EMAIL PROTECTED]> wrote: > As the Hitchhikers' Guide states, Don't Panic! > > Some clarification of the process is in order, please bear with us... > > 1) Register on the conference website. i.e. choose a conference package. Then > hang back for a bit. > 2) The conference organisers, PeopleSA, are notified and they send you a form. > 3) You fill in the form and send it back. It specifies your choices for > accommodation, gala dinner, etc. that could not be captured on the conference > website. > 4) PeopleSA then send you an invoice for registration, accommodation (if you > choose from their offerings), gala dinner, etc. with a reference code. > 5) You then proceed to pay. If by credit card, then here, where you will be > asked for the reference code on your invoice: > http://www.psaevents.co.za/Events/Foss4g/registration.aspx. > > Early birds: You are being asked to send your forms back urgently so you can > get an invoice in short order. The hurry now is to secure accommodation as > part of the conference block booking. The hold on that is released this week. > There is nothing we can do about that. Cape Town is really bustling that time > of year and hotels won't keep blocks on hold any longer. There is every > likelihood that rooms at those hotels will still be available after the hold > is lifted and they WILL be at the conference rate. So, try to fill in your > form and pay this week as requested. But if you don't manage, you'll most > likely still get your hotel and if you pay within a month of invoice, you'll > STILL GET YOUR EARLY BIRD REGISTRATION RATE. > > Hope that helps > > Gavin Fleming > FOSS4G2008 conference chair > > ________________________________ > > From: [EMAIL PROTECTED] on behalf of Jeroen Ticheler > Sent: Tue 2008/06/24 05:06 PM > To: OSGeo Discussions > Subject: Re: [OSGeo-Discuss] registration at foss4g > > > > Hi Andrea, > I had the same thing :-) Had to fill out the form while I also > registered online. I guess the form is the formal sealing of the deal > although I was also confused a bit. You still need to register for > other workshops you want to attend and for the gala dinner. > Ciao, > Jeroen > > On Jun 24, 2008, at 3:45 PM, andrea antonello wrote: > >> Hi, that will sound strange, but indeed I have some problems in >> registering at Foss4g. >> >> I did my registration process with a workshop presenter code, which >> should mean I have full discount (do both workshop predenters have >> full discount?). >> Well, the registration ended up in... nothing. No "great, you >> subscribed" or similar. Now, after some time, this email comes (ok, >> the header tells me they had some problems) in which I am asked to >> send a fax and do my payment by means of today to get the early bird. >> Since one of the presenters probably will have to pay, I tried to >> understand from the website, tried to contact organisers and >> reviewers, but got no answer. >> >> Since no one else is bothering, I assume I'm the only one with this >> problem. >> So could someone with clear ideas in mind give me some feedback >> please? >> >> Thanks, >> Andrea >> _______________________________________________ >> Discuss mailing list >> Discuss@lists.osgeo.org >> http://lists.osgeo.org/mailman/listinfo/discuss > _______________________________________________ Discuss mailing list Discuss@lists.osgeo.org http://lists.osgeo.org/mailman/listinfo/discuss
