You forgot 820, 204, 214, 852, 812 for manufacturing.... J
______________________________________________ Christopher E. Cancilla From: [email protected] [mailto:[email protected]] On Behalf Of Ken Etter Sent: Saturday, December 27, 2008 9:25 PM To: Adam West; [email protected] Subject: Re: [EDI-L] the Big 3 - 810, 850, 856 "Am I correct"? Yes and no. Each industry has their own primary set of EDI. 810/850/856 are used a lot in the retail and manufacturing sectors (you forgot about 810's for manufacturing invoices), but there are also a number of related documents including 860, 855, 865, 830, 864 as close secondary transaction sets. Logistics has their own, Healthcare has their own, Trucking has their own, Rail has yet another set and so on and so forth. Your request for problems and solutions can be far and widespread and diverse as the company or industry you are working with. I've had problems at all steps of the way, from implementation to production moves (which if you have any experience or background, you will know this is when the real tests/testing occurs), to undocumented changes to production specs. I've worked with a company where I was able to implement the 850/810/856 within 10 days and had another company it took me a year and a half to do the same set. I've worked with companies that only include limited data in their test, forget to put "the other data" in their specs, then start sending in other codes (qualifiers, etc). in their production EDI and you have to play catch-up. The discussion of allowances or chargebacks is an entirely different area and you will probably get as many answers as there are members to these lists, but the biggest issue with chargebacks is usually in the area of 856's with two main areas: timing and EDI content. If the 856 does not arrive on time (your customers timing, not yours), the load will need to be processed manually or delayed processing until the 856 arrives - but either way costing the customer money either in manual process or delay in processing. EDI content pretty much speaks for itself - "is what is in the EDI what is on the truck?" Does the PO# match the original PO, does the carton UCC-128 barcode match what is in the 856, does the physical quantity match what is on the truck, etc., etc., etc. You did hit upon an important point about getting bad data to begin with. This is where company/business unit/department COMMUNICATIONS plays an important part - with your sales team, with your warehouse personnel and with your shipping department. You need to be in contact with your sales or order entry people to get the orders verified AS SOON AS POSSIBLE. If you have invalid part # or UPC's, they can usually get them corrected them easily, but it's very important to get appropriate documentation from the customer regarding the corrections or changes. Then if you send the outbound EDI (810 or 856) with corrected data and it comes back to bite you, so to speak, you have appropriate backup confirmation from the customer documenting the changes or corrections and fight any chargebacks that are attempted to be added. I relenquish the rest of my Soap Box time to others in the audience...... Ken [email protected] <mailto:edispec%40yahoo.com> ________________________________ From: Adam West <[email protected] <mailto:adamster%40yahoo.com> > To: [email protected] <mailto:edi-l%40yahoogroups.com> Sent: Saturday, December 27, 2008 6:52:32 PM Subject: [EDI-L] the Big 3 - 810, 850, 856 Hi - Am I correct in stating the big 3 documents in EDI are 810-850-856? I recall in my programming of these documents some issues to be concerned about were sending wrong data, as well as receiving wrong data. That is, even if the customer sent in bad data, for example some bad UPC number, if we did not rectify this situation, we get the chargeback. This has happened many times here at work. or for example, if the sent their data in such a way as to get a Huge Allowance rebate more than they are supposed to. I cannot recall similar problems with the 810 but am sure this exists. Am interested in hearing like cases of problems and situations you have had to deal with in these 3 documents, or anything else which is used in the Manufacturers side as well. TIA, Adam [Non-text portions of this message have been removed] [Non-text portions of this message have been removed] [Non-text portions of this message have been removed] ------------------------------------ ... 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