Click the attachment options button below the attachments box (it starts
with "Encode for..."), and change the "Encode for" option to "Windows
(MIME/Base64)".  You're probably sending in AppleDouble encoding, which
sends a small resource fork along with the attachment.  The resource fork
helps Mac e-mail clients determine what kind of attachment is being
received, but is useless to Windows users.

If you want, you can change the default encoding to "Windows (MIME/Base64)".
Go to Entourage -> Mail & News Preferences, and click the "Compose" tab.
Under the "Attachments" heading, change the "Encode for" setting to "Windows
(MIME/Base64)", and click OK.   You can still change attachment encoding
back to AppleDouble on a message-by-message basis as described earlier.

On 11/8/03 1:08 PM, "Richard Shane" <[EMAIL PROTECTED]> wrote:

> Using Ent X
> 
> The following problem has occurred when sending a tif attachment and
> sometimes a Word attachment.
> 
> After I click "send", I notice the "encoding attachment" window appears,
> disappears, then appears a second time. The receiver reports that they
> receive the full sized attachment plus a second one by the same name, but
> that is very small, sometimes around 13k (and is unrecognizable and
> unopenable). What's going on?
> 
> Richard

-- 
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

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