> Just a few comments...
> 
> On or near 6/27/04 8:35 PM, Bryan Harris at [EMAIL PROTECTED] observed:
> 
>> I just upgraded to Office 2004, and find some of the new features somewhat
>> interesting--
>> 
>> The Arrange by Groups option seems like it could be useful.  I'm having
>> troubles with it, though, once all the messages are collapsed I can't get
>> them to open again with the mouse -- I have to use the keyboard.
> 
> You can't believe _how_ useful they can be. Are you saying that clicking the
> disclosure triangles does not work? How about "Expand All" on the View menu?

Nope, the disclosure triangles do NOT work.  I notice that they do work in
preview-on-right mode, but not in the old preview-below mode (at least for
me, OS 10.3.4, PB 500MHz).  And yes, expand all does work.


>> And
>> double-clicking a collapsed header opens a whole bunch of windows of every
>> message inside it, I won't make that mistake again.
> 
> Yes, that can be nasty; I'd file a complaint. You can send feedback to the
> developers on this issue. Use the last menu item under the 'Help' menu -
> "Send Feedback on Entourage". This message will go directly to the
> developers. The more people that request this feature the more likely it is
> to be implemented.

That feedback feature seems like a big black hole -- I've submitted several
things and never hear anything about them.  I know the developers at least
peruse the entries on this list, and I get a lot more feedback about them.
=)


>> Also, there seems to be no way with the keyboard to jump to the
>> first or last message in the folder -- to get to the end you have to step
>> through them one by one, or use the mouse.  Cmd-up, cmd-pgup, cmd-home, one
>> of these should do this.
>> 
> If you have a folder list displayed that goes beyond one screen, Home and
> End do scroll to top and bottom, and dragging the scroll bar works too,
> although you must click in a message to change the selection. You want
> something that will select first message or last message? How often does one
> need that? I rarely know what the first or last message is until I look, and
> then I may as well click it.

The problem is that I like my messages sorted oldest to newest, but I want
to look at the newest messages first.  Is that too strange?  When I first
open up 'rage, it always wants to select the first message, and I want to
jump to the last, but that's not possible using the keyboard.


>> ... and I dislike:
>> 
>> - the inability to make outlines for a project
>> - the changed tab-order of the panes (folders, message list, quick filter,
>> message body)
>> - the 2-line message entries in the preview-on-right layout (in my opinion,
>> the new view only shows a few more entries, doesn't show near as much
>> information about each message, and is harder to read)
>> 
> Give feedback. On your last point, you have the choice of using the old
> preview below method if you wish. I prefer the new. Try adjusting the fonts
> in preferences if you find the list hard to read!

It's not about the fonts, its about not being able to scan the list quickly.
The subjects and senders are lined up and alternate, and the visual cues
aren't strong enough to distinguish between them.  They should indent one or
the other a little so they don't all line up.  Or even better, squeeze it
onto one line, perhaps with a smaller font or fewer icons.


>> ... and I really wish they would have fixed/added:
>> 
>> - an option in the junk-mail filter to remove items from the server
>> immediately
> 
> Not a bad idea; I have a rule that says "if junk, delete from server".
> Actually it runs a script to do the latter:
> 
> tell application "Microsoft Entourage"
>     set cm to current messages
>     repeat with msg in cm
>         set category of msg to {category id 1}
>         set read status of msg to read
>         set storage of msg to folder "Junk E-mail"
>         set onStat to online status of msg
>         if onStat is not (not on server) then set connection action of msg
> to remove at next connection
>     end repeat
> end tell
> 
> The "set connection action" is all one line.

Yep, that's how I had to do it too.  Unfortunately, it has to run the script
for every junk message that comes through, which ends up bogging things down
-- if I'm typing a message for instance, it running those scripts makes the
keyboard pretty unresponsive.  For that reason I had to turn it off.
Rule-based actions seem to run so much faster than scripts.  I've brought
this up before, though, so I'm pretty sure they know about it.


>> - the ability to select a folder full of emails, click-hold on the "still on
>> server" icon and have the option to remove them from the server, even if I
>> have messages within the selection that are no longer on the server
> 
> Use the above script.

Same deal, it's slow for large lists.


>> - ability to insert tables into an email
> 
> Compose your table in Word, use "File->Send to...".

Doable I suppose, but not convenient.  =)


>> - the ability to change the quick-filter criteria (from, subject, to) using
>> the keyboard
> 
> Would be handy; also ability to set and run by script would be nice.
> 
>> - access to the thesaurus from within Entourage
> 
> I'd like this a lot.
> 
>> - the ability to make subtasks for tasks
>> 
> Eh. <shrug>

Worth a shot, at least.

Entourage is really 99% there for me.  The scripting capability is
tremendous, my workflow is exactly where I want it.  Now if I can just get
them to remove the last couple of thorns...  =)

Thanks for the reply, Allen.

- Bryan



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