TjL <[EMAIL PROTECTED]> wrote: > This was THE main source of information, especially about Sync Services (the > part that I am in desperate need of).
I kept some of the information on my drive. Here is what I have for Snc Services: 1) Can I sync my messages? No. Because Entourage stores the info in a database you cannot sync one database with another without rewriting the entire database. What you choose to do, depends on how often you feel the need to update. See Sync Database for options. 2) I lost my Home and Work calendars in iCal? This issue has been discussed on an Apple forum. <http://discussions.apple.com/thread.jspa?messageID=1286104#1286104> Deleting these files should restore your default iCal calendars: ~\library\preferences\com.apple.iCal.AlarmScheduler.plist ~\library\preferences\com.apple.iCal.helper.plist ~\library\preferences\com.apple.iCal.plist and contents of ~\library\application suport\iCal 3) My Entourage calendar is showing in iCal, but the data does not show up. Try toggling "Week" and "Month" buttons in iCal. 4) How do I reset sync services and start fresh? (Warning this erases data!!!) 1. Turn OFF all sync services in Entourage preferences 2. Quit ALL Office applications (including Daemon) 3. Quit Safari, Address Book & iCal and all applications synching through .Mac (Transmit, Yojimbo...) 4. Use Activity Monitor to quit SyncServices 5. Delete the contents of ~/Library/Application Support/SyncServices/ Optionally: if you want to replace all data in the system Address book and iCal with Entourage data, delete all iCal & Address Book Data Files: ~/Application Support/iCal/* ~/Application Support/AddressBook/* ~/Library/Caches/com.apple.iCal/* ~/Library/Caches/com.apple.AddressBook/* 7. Open the .Mac System preferences and make sure .Mac synching is enabled 8. Restart all applications that sync to .Mac (Safari, Address Book, iCal, etc.... and Entourage). 9. Turn ON Sync Services in Entourage preferences. 5) Is there a way to bring iCal calendar and events to Entourage Calendar? I noticed iCal has a calendar called Entourage with the events. Is there a way to make it the other way around using Sync Services iCal to Entourage? Even though Entourage supports multiple calendars and numerous categories, iCal only supports multiple calendars and does not understand categories. Because of this limitation, Entourage cannot sync categories with iCal and will sync the default calendar to a calendar called "Entourage" in iCal. In order for your iCal entries to show up in Entourage, they have to be in the "Entourage" calendar in iCal. Try assigning one of your entries in iCal to it, and you should see it show up in Entourage as well. More info 6) If I turn on iCal sync on Entourage, and choose to Replace iCal, it will give me an error related to Time Zone. My time zones are the same at OSX and Entourage) In the iCal preferences, make sure the "Use time zones" option is enabled. 7) How does SyncServices work with Palm? MVP Corentin Cras-Méneur reports.... You basically have two options for Palm synching now: - use the regular Entourage conduit with Palm Desktop or The Missing Sync as you did before. - use SyncServices with The Missing Sync 5.1b. That's the option I chose. You have to disable the Entourage conduit and use the MarkSpace conduits for calendar, address book and notes. It works remarkably well for me and supports Tasks synching. 8) Does SyncServices support categories? No. Michel Bintener reports this work around: iSync can filter contacts if they are in a group inside Address Book. So use the Sync Services to synchronize your Entourage addresses with Address Book, then create a new group in Address Book (call it "Sync" if you like) and drag the contacts you'd like to have on your phone in there. In iSync, you should normally have the option to synchronize a particular group only with your phone, which should do the job. Of course, as I've said, this is not the ideal solution, as it requires you to do some extra work, but nevertheless, it *should* work. I have read that I could put a name e.g. "private" in the comment field of any contact, then use the intelligent group feature of address book to create a new group. MVP Corentin Cras-Méneur reports....I had a similar problem with Exchange (sync doesn't sync categories there either) and ended up using an AppleScript to write Entourage categories to the custom field 8. This custom field doesn't not appear in the System Address Book, so at this point, the script in question is useless to you, but the original script can easily be modified for anything you'd want. If you have nothing else in the Notes, you could write the categories to notes instead (not an option for me - I would need to write a parser to separate categories informations and the rest of my notes). The scripts I used are available here: http://www.cortig.net/wordpress/?p=73 9) Does SyncServices only work with the Entourage Calendar? As mentioned previously in this FAQ, Entourage supports multiple calendars and multiple categories. iCal only supports multiple calendars and has no equivalent for categories at this point. Entourage only syncs *one* calendar and matches it one-to-one to a calendar in iCal (called Entourage). In order to see events created in iCal in Entourage, you'll have to assign these iCal events to the "Entourage" calendar that shows up in iCal itself. 10) How do you set up Entourage to sync directly with Sony Ericsson P910? If you have Tiger, Entourage 2004 will now sync to the same database the System Address Book and iCal use. Therefore, if you sync your phone through iSync, it should sync with that common database now. Just make sure you set the preferences in Entourage to sync to SyncServices. 11) I don't use Address Book and iCal though, is there anyway to bypass this? You don't have to use Address Book or iCal--it just appears in iSync as if they're coming from Address Book or iCal when they're indeed coming from the Sync Services database. 12) Can you sync Tasks? Task synching are indeed supported. Apple just doesn't separate from tasks (todos) and events within their Sync Service-related dialogs and UI. MS made the decision to match Apple's design within our Sync Services implementation. You'll notice the second check box in the Entourage Sync Services preference pane reads "Synchronize events and *tasks* with iCal and .Mac". The Missing Sync 5.1b can actually pull these tasks from the SyncService database to sync with a Palms handheld for instance. Generally, as Entourage hooks into iSync, any device listed on the following page should work: http://www.apple.com/macosx/features/isync/devices.html 13) Is there a reason why the SYNC preference item is not showing up in the Entourage preference pane? Make sure that machine is running on 10.4.3 or newer. There were changes in 10.4.3 that were necessary in order for Entourage to support synching events with iCal, so anything prior to 10.4.3 won't show the preferences pane. Also, insure there's a file called "Microsoft Sync Services" in the Office folder. 14. With the 11.2.3 update you can synchronize Entourage Notes with dotMac. I presumed from there I could get them to synchronize to an iPod. I don't see how though. MVP, Paul Berkowitz explains.... There's no Entourage on your iPod, and no Apple app which does Notes or an equivalent. The Entourage Notes will only display in Entourage. SyncServices has a schema for them (created by Entourage) and .Mac will faithfully store them and pass them on to SyncServices on your other computer, from where Entourage on that computer syncs and displays them. If some other app ever accesses SyncService's "Entourage Note" schema, you'd be able to get them there too. (I don't suppose you'd need anything from Microsoft to do that - SyncServices schemas must be exposed.) If some other Apple app (TextEdit, maybe?) ever is made to convert these notes to text documents and is also brought into iPods by Apple, then you might get them. Perhaps you could send a request to Missing Sync, if you have it, to see if they could get their conduits to sync to something functioning on an iPod. I suspect they could do it for Palms (which can upload apps such Missing Sync's MemoPad) but not for iPods. And that's presuming such an app could access Entourage Notes in the first place. Corentin -- -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
