> Virtual Server 1 in our Exchange clustered servers is expierencing a > problem where the store fails. I have put details below as to the > environment and problem. I have been working with microsoft on the > issue however I was wondering if anyone else has expierenced these > symptoms/problems. > We have increased logging and tracing and to date the only event log > written is where the resource fails. By then the server is usually > down. There are no Dr. Watsons, and we have run diagnostics on the > server to rule out hardware issues and all the tests have been > successful. > > If any of you have expierenced an issue like this I would appreciate > your response... > > Thanks, > Ron Clarke > > > > Current Environment: > 2 clustered boxes running Windows 2000 Advanced Server, and Exchange > 2000 sp2 (Enterprise Edition). > > Physical Server 1 & 2 are both Compaq Proliant 7000 servers connected > to IBM Shark. > > Virtual Server 1 & 2 both have 2 storage groups and approximately 2000 > users spread out evenly across both storage groups. Each storage group > has 1 mailbox store. > > > Problem: > Physical Server 1 is periodically freezing and not allowing user > access or administrative access, remotely or locally at the server > console. Once the failure occurs a complete poweroff is required to > have the cluster resource release and allow the second node of the > cluster to restart the resource > > This problem does not appear to be occurring on Physical Server 2. > Prior to today Virtual Server 1 hadn't failed while running on > Physical Server 2. Today while Virtual Server 1 was running on > Physical Server 2 it failed. > > The information store fails. The server then initiates a failover > which isn't successful the server then hangs. > > > Other Related Information: > 1st Trend Micro Scanmail 6 and Emanager were installed on Physical > Server 1 and Physical Server 2. > 2nd (weeks later) Exchange 2000 Service Pack 2 was installed on > Physical Server 1 and Physical Server 2. > > > Post SP2 hotfixes installed on Physical Server 1, and Physcial Server > 2 are: > Q314952 - Remote Backup Fix > Q315911 - MTA fixes, memory leak > Q316056 - System Attendant fix > Q316216 - Information Store Fixes > Q317539 - Message Tracking Fix > > > > > > > >
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