Thanks for giving us your take on this, it is always good to hear both
sides of the coin. I agree the value is not high, but easier
administration was my push this. 

The OWA issue, being slow and such, I agree and I still am getting
complaints.

Told management that is how it is, and they refuse to accept it.

-tony

-----Original Message-----
From: MS Exchange List [mailto:[EMAIL PROTECTED]] 
Sent: Friday, August 02, 2002 4:48 PM
To: Exchange Discussions
Subject: RE: Exchange 5.5 to 2000 Upgrade horror story


>>>Actually if we had to do it over again I'd keep us at E5.5, and I'd
fight to stay there until my retirement!

>Why?

Hello,

I found E5.5 to be very stable, and my little stash of Excel files and
formulas made for administration with  Import/Export quick and Easy.
>From cc:Mail in the late 80's, 90's ... through various versions of
Exchange ... E5.5 gave my users the best of functionality, stability,
and me the least problems.   

I suppose if you're a huge multi-national corp with a large
decentralized IT structure, Win2K, and E2K provides some management
structure that would be nice.  But, if it's just you and a few others
running the show with a centralized structure ... and only a couple
thousand users, what's gained?

After taking all that time, risk, cost ... what changes are your users
going to see when they come in after the Domain and E2K upgrade?  Not a
thing, at least if things went well.  OWA in E2K is an improvement to
some, but it's much much slower over Dial-up.    Issues too for some
users behind firewalls and E2K OWA that will require them to access it
through SSL, and that slows up things even more for them.  Huge loss of
functionality for users in this boat.

These upgrades keep us employed, appreciative of that at times, but I
don't believe the "value-added" is there for small shops.

Brent

-----Original Message-----
From: William Lefkovics [mailto:[EMAIL PROTECTED]]
Posted At: Friday, August 02, 2002 3:56 PM
Posted To: MS Exchange List
Conversation: Exchange 5.5 to 2000 Upgrade horror story
Subject: RE: Exchange 5.5 to 2000 Upgrade horror story


>>Actually if we had to do it over again I'd keep us at E5.5, and I'd
fight to stay there until my retirement!

Why?


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of MS Exchange
List
Sent: Friday, August 02, 2002 2:19 PM
To: Exchange Discussions
Subject: RE: Exchange 5.5 to 2000 Upgrade horror story



Hello,

I did in-place upgrades from Exchange Betas to E2K over the last 5+
years.  They all worked fine except for 5.5 to E2K.

I spent 3+ months labbing the in-place upgrade and got things seemingly
to work just fine.  (I went Native in Win2K before doing any Exchange
upgrade).  The upgrade went without a hitch seemingly, but we were left
with strange permission problems for various things.  Worked with PSS
for months and months afterwards, and they were at a loss.

If I had to do it over again, I'd setup a completely brand new Win2K
Forest, and then a brand new E2K server in there.  There are tools out
there for Exchange migrations across Organizations, etc...

(Actually if we had to do it over again I'd keep us at E5.5, and I'd
fight to stay there until my retirement!)

Former in-place upgrade fan,
Brent

-----Original Message-----
From: Tom.Gray [mailto:[EMAIL PROTECTED]]
Posted At: Friday, August 02, 2002 9:41 AM
Posted To: MS Exchange List
Conversation: Exchange 5.5 to 2000 Upgrade horror story
Subject: Exchange 5.5 to 2000 Upgrade horror story



This is just an informational post, you're welcome to comment on it but
I'm not really asking any questions.  Just thought folks out there
getting ready to upgrade might want to hear the story.  I just spent the
night upgrading (or trying to upgrade) my exchange 5.5 server.

We have a very simple network.  1 domain.   200 users.  1 exchange
server.
2 domain controllers (not the exchange server).


Started about 2 weeks ago prepping for upgrade.  Armed with: White Paper
"in-place upgrade from msoft exchange 5.5 to msoft
   exchange 2000" 
Q316886  "How To:  Migrate from exchange server 5.5 to exchange 
   2000 server
Q282309  "upgrading exchange server 5.5 service pack 4 to 
   exchange 2000 server"
Q295922  "considerations when you upgrade to exchange 2000 server"
Q296260  "how to configure a two-way recipient connection agreement 
   for exchange server 5.5 users"
Q253829  "description of the active directory connector 
   deletion mechanism"

And, of course, monitored this list (and the sun-exchange) one for
upgrade ideas!


Now some of the documents have conflicting information.  If you weed
thru the dates and such you can usually figure out what is really true.
For example, the white paper states you MUST have at least one domain
running in native mode, but the HOW TO describes a scenario where all
domains are in mixed mode.

  With the domain controllers upgraded to win2k active directory (mixed
mode) last month I tackled the exchange upgrade this month.  Went thru
the white paper and how to, updating the schema  (forestprep and
domainprep) and ran all the tests listed in those docs to verify it was
working.  Got exactly the results they told me!

  First time I ran the actual upgrade got my first rude surprise.  My
vendor had shipped me the Exchange 2000 standard edition media (which
doesn't really say standard on it, just Exchange 2000) and the upgrade
process stopped immediately with "You can't go from enterprise to
standard you
idiot"   
  Two days later I have the correct media.  Take the server off the
network and run an online backup (Veritas backup exec with exchange
option).  Verify the backup worked.
  With exchange services down get back on the network and run domain
tests again.  Everything ok!
  Run the upgrade!   The upgrade goes thru several processes but hangs
at
"Setup failed while installing sub-component "Site Replication Service
with error code 0xC007041D" -- retry or cancel"  search MS knowledge
base and looks like a permissions issue  (Q278254 and Q273730).  Hmm,
make sure the exchange service account has all the permissions and click
retry.  Still no work.  Rats.  Getting late so time to make the $250
call to PSS!
   PSS steps me thru lots of stuff, nothing works.  They have me change
the service account user permissions at the ORG container from CUSTOM to
SERVICE ACCOUNT (i'm probably not saying this exactly correct).  Still
no joy.  Try to cancel out of that error message.  Nada.  Have to task
manager/shut down process.  They then refer me to the ultimate
nightmare:  Q264309 - How to Roll Back A failed Upgraded from Exchange
Server 5.5. to Exchange 2000.
   Yuck.  Go into registry and delete the stuff, rename the exchsrvr
folders, uninstall IIS, restart server, install IIS, re-apply all
service packs and hotfixes (that really sucks), delete the renamed
exchsrvr folders, setup /r exchange 5.5, restore directory and info
store.
   Restoring directory service doesn't work.  Call PSS back.  Directory
service was trying to start and got hung, can't restore to hung service.
Change to manual start and reboot. Directory restores!!!
   Restore info store.  (8 gigs).  2 hours later ready to go!  (almost)
Now the internet mail connector isn't working.  Dawn is breaking and
panic
begins to creep in.   Users will be screaming in about 2 hours.  Call
PSS
again.  End up deleting the IMC and creating a new one.  They very
patiently step me through lots of good stuff, including making sure I'm
not an internet relay and that I'm not doing circular logs.  They even
stand by while I reinstall my Anti-virus for exchange.  Everything is
working.  It's now 7am and I'm back to my original pre-upgrade status
from 7pm the night before.

  Problem summary:  PSS thinks that the problem was caused by the mail
service account user not having complete permissions at the org
container. By the time this was corrected by PSS (and me) the upgrade
was stuck.  They are "pretty sure" and "reasonably confident" the
upgrade will work next time.

  Moral:  MAKE BACKUPS.  PLAN FOR EXTRA TIME.  PSS is your friend (I was
on the phone with them for about 4 hours)

This was so much fun we're planning another attempt.  This will be on a
Saturday morning so I'll have lots of time to recover (or celebrate).



Tom Gray, Network Engineer
All Kinds of Minds & The Center for Development and Learning University
of North Carolina at Chapel Hill
Internet:  [EMAIL PROTECTED]
AT&T Net: (919)960-8888

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