I would if I could.

Earthlink does NOT offer a static IP for cable internet accounts.
Earthlink will NOT provide any DNS services, like making a PTR record.

Best Regards,
JMU

Jim Underwood




-----Original Message-----
From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED] 
Sent: Thursday, November 06, 2003 14:40
To: Jim Underwood
Subject: RE: AOL is Blocking Mail from My Exchange Server 5.5


Why don't you just go with a static IP and make sure you have a valid
reverse ptr record?

-----Original Message-----
From: Jim Underwood [mailto:[EMAIL PROTECTED] 
Sent: Thursday, November 06, 2003 11:57 AM
To: Exchange Discussions
Subject: AOL is Blocking Mail from My Exchange Server 5.5


When any user on our Exchange Server 5.5 tries to send an EMail to AOL or an
AOL company (Like cs.com), he receives the following nondelivery notice:

===============================================
Your message did not reach some or all of the intended recipients.

      Subject:  Test Msg to cs.com
      Sent:     11/06/03 13:41

The following recipient(s) could not be reached:

      [EMAIL PROTECTED] on 11/06/03 13:41
            Unable to deliver the message due to a communications failure
        The MTS-ID of the original message is: c=US;a=
;p=ApolloInfoSys;l=APOLLO1-031106194050Z-1991
===============================================

The Exchange Server is on an Earthlink Cable Internet network with dynamic
IP.

I have read that there may be two reasons for rejecting the mail:
        1.  Incorrect reverse DNS
        2.  AOL blocks all EMail from the broadband user networks like
Earthlink.net


So it would appear that I need to find an EMail host that I can relay our
outbound mail to.

===============
MY QUESTIONS:
===============
        1. Do you agree with my assessment of the problem?  
           If not, what do you think it is and how can I fix it?
        2. Can you recommend an EMail host that will accept relay from our
Exchange Server 5.5?


BACKGROUND INFO:

Mail Server is  Apollo1.ApolloIS.com
IP is           24.238.172.104
Reverse DNS is: user-0cetb38.cable.mindspring.com


Best Regards,
JMU


Jim Underwood
Apollo Information Systems, Inc.



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