His SMTP address should have automatically been created on the new server when you 
made the new mailbox, but maybe it wasn't created correctly. For instance, if the 
directory change reflecting the deletion of his smtp address on Exchange1 hadn't 
replicated to Exchange2 yet when you created the new mailbox, then the smtp address 
probably came out as something like [EMAIL PROTECTED]

-Peter


-----Original Message-----
From: Michael Henry [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 25, 2003 8:05
To: Exchange Discussions
Subject: RE: Not receiving external email


Did you re-create his SMTP address for his account?
You should have some undelivered mail in an Administrator account somewhere
giving you a clue.
Hint:  Sent a piece of mail via the Internet to the External Address.

Regards, Michael

-----Original Message-----
From: Sanjeev Sharma [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 25, 2003 9:37 AM
To: Exchange Discussions
Subject: Not receiving external email


One of the users is not able to receive external email any more.  All I did
was created a new mailbox for him on Exchange1 server and deleted his
original mailbox on Exchange2 server.  Both servers are Exchange 5.5 on NT
4.0. Please help me figure out if I did something out of the ordinary.  Thx
much.

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