The problem is that the DL is trying to send the message to the old mailbox which no longer exists, and I'm guessing this was caused again by replication delay. This is especially likely when the Exchange server which is home to the DL is different that the server that previously held the deleted mailbox. I think this can be fixed by recreating the mailbox in the original location, forcing a directory replication to the server where the DL lives. This should allow you to see and delete the old address in the DL, after which you can re-delete the mailbox. You could also, presumably, delete and recreate the DL.
-Peter -----Original Message----- From: Sanjeev Sharma [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 25, 2003 10:50 To: Exchange Discussions Subject: RE: Not receiving external email Yes, his new SMTP address got created correctly and automatically on Exchange1. I actually did his mailbox deletion and creation last night. So, Peter you are right that the reason it didn't work last night due to replication not being finished between two servers. When I tested it again this morning it actually worked, so now he is getting all the external emails but here is another issue. He sent an email to a distribution list that he is also a member of and got the following NDR to himself: "The following recipient(s) could not be reached: 'Alan Fraser' on 11/25/2003 8:48 AM The recipient name is not recognized The MTS-ID of the original message is: c=US;a= ;p=Vertical Network;l=EXCHANGE1-031125164748Z-7838 MSEXCH:MSExchangeMTA:Headquarters:EXCHANGE1" Is it due to an issue with his new mailbox? Thanks a lot again guys for taking the time to look into it. -----Original Message----- From: Durkee, Peter [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 25, 2003 10:15 AM To: Exchange Discussions Subject: RE: Not receiving external email His SMTP address should have automatically been created on the new server when you made the new mailbox, but maybe it wasn't created correctly. For instance, if the directory change reflecting the deletion of his smtp address on Exchange1 hadn't replicated to Exchange2 yet when you created the new mailbox, then the smtp address probably came out as something like [EMAIL PROTECTED] -Peter -----Original Message----- From: Michael Henry [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 25, 2003 8:05 To: Exchange Discussions Subject: RE: Not receiving external email Did you re-create his SMTP address for his account? You should have some undelivered mail in an Administrator account somewhere giving you a clue. Hint: Sent a piece of mail via the Internet to the External Address. Regards, Michael -----Original Message----- From: Sanjeev Sharma [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 25, 2003 9:37 AM To: Exchange Discussions Subject: Not receiving external email One of the users is not able to receive external email any more. All I did was created a new mailbox for him on Exchange1 server and deleted his original mailbox on Exchange2 server. Both servers are Exchange 5.5 on NT 4.0. Please help me figure out if I did something out of the ordinary. Thx much. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ______________________________________________ This message is private or privileged. If you are not the person for whom this message is intended, please delete it and notify me immediately, and please do not copy or send this message to anyone else. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ______________________________________________ This message is private or privileged. If you are not the person for whom this message is intended, please delete it and notify me immediately, and please do not copy or send this message to anyone else. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]