It's a disenheartening thought that for individual broadband access most people now have a choice between the two worst customer-service organizations in the universe, the phone company and the cable company.
Crista, you don't want to hear me sing and I didn't mean to criticize you, just to point out some facts that hopefully would help you convince your client to upgrade their service so that you didn't have to jump through those hoops. But here's another useful suggestion, provided free of charge and without Airplane! references. I just Googled on Outbound mail relaying service and found in one of the first links http://www.tzo.com/MainPageServices/ProductSummaries/13_OMR.html Since Comcast "seems to be blocking themselves": for $99/year, less than I pay for my personal home page, you can relay off of these guys and hopefully get out of the RBL ghetto. I'm sure they could tell you how to set your Exchange server to do it, too. I haven't used this service, I'm not affiliated with them and for all I know they sell helpless baby rabbits to Estee Lauder, but if you look at their service and some competitors you may be able to find a way to at least temporarily get the mail flowing again until Comcast can fix their BAS or your client finds another provider. As we say here in Philly, Good luck wid it. p.s.: Do you like movies about gladiators? > -----Original Message----- > From: Crista Murphy [mailto:[EMAIL PROTECTED] > Sent: Wednesday, January 07, 2004 5:17 PM > To: Exchange Discussions > Subject: RE: Internet Mail Issues > > > Hahaha... should we all get together and sing Kumbaya now? > > We are hosting our DNS and there is an MX record for the > server, however > we cannot do reverse DNS because comcast won't let us. While I agree > comcast is not a 'business ISP', for nice little startups and > two person > home offices (my main client base) it works until you want to add a > server. I suggested DSL, but it wasn't available in the area (not to > mention the bandwidth you're giving up...) so you work with > what you can > when these things happen. > > As far as relaying through the comcast host, I'm trying to > figure out how > to set that up with authentication, but I admittedly have not > had a lot of > time to browse the KB and not sure it would fix it because it seems > comcast IS blocking themselves because this node was found on > a blacklist. > > We have started the proceedings for a static IP from comcast > who says we > will have reverse DNS ability at that time, but we'll see. > In the mean > time I'd still like to know if there's anything else to check > in case that > doesn't fix the issue. > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t ext_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
