There is a clear distinction between the two cases.
First case: user record is found in users file:
rad_recv: Access-Request packet from host 192.168.2.1 port 2048, id=1,
length=215
[skipped]
+- entering group authorize {...}
[skipped]
[files] users: Matched entry
1510019760806...@wlan.mnc001.mcc510.3gppnetwork.org at line 1
[skipped]
+- entering group authenticate {...}
[skipped]
Sending Access-Challenge of id 1 to 192.168.2.1 port 2048
Second case: user record is not found in users file:
rad_recv: Access-Request packet from host 192.168.2.1 port 2048, id=2,
length=215
[skipped]
+- entering group authorize {...}
[skipped]
++[files] returns noop
[skipped]
+- entering group authenticate {...}
[skipped]
Failed to authenticate the user.
[skipped]
+- entering group REJECT {...}
[skipped]
Sending Access-Reject of id 2 to 192.168.2.1 port 2048
It seems your users file is broken in some way. You need to fix it.
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