Jump through hoops? The customer service link is a simple submit form. It also has a phone number. It also has a "customer feedback" submit form. No "acceptance of terms" required (not that it would matter anyway). And I think you completely understand what my point is... :)
t -----Original Message----- From: Jeffrey Walton [mailto:noloa...@gmail.com] Sent: Friday, December 03, 2010 9:11 AM To: Thor (Hammer of God) Cc: stenopla...@exploitdevelopment.com; full-disclosure@lists.grok.org.uk Subject: Re: [Full-disclosure] Security Contact at ESRI GIS? On Fri, Dec 3, 2010 at 11:59 AM, Thor (Hammer of God) <t...@hammerofgod.com> wrote: > Have you the "Contact Us" section on the website? They have links to > both customer service and technical support. That might be a good > place to start. Using the website (and hence their web submittal forms) requires agreeing to the company's terms of service. Email does not. Its a compelling reason not to jump through the hoops to contact the company through the website. _______________________________________________ Full-Disclosure - We believe in it. Charter: http://lists.grok.org.uk/full-disclosure-charter.html Hosted and sponsored by Secunia - http://secunia.com/
