I would like to do something different (more) than what we are doing right now with qa/qc. We write everything down that we do so we can track it and then when there are mistakes I will talk to the person who makes them. What are people doing in their labs to stop these mistakes in the first place? I know there are tools out there like L.E.A.N, but I was hoping to go another route for now. I have added more check lists and made many process changes but sometimes I feel as though people need extra incentive to do well. Sad but true. Thanks for any help!!
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