I would get the service guy back and have him make it right, don't just let them get away with providing this lousy service, make them take responsibility for their work. Patsy
Patsy Ruegg, HT(ASCP)QIHC IHCtech 12635 Montview Blvd. Ste.215 Aurora, CO 80045 720-859-4060 fax 720-859-4110 www.ihctech.net www.ihcrg.org -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of mari.ann.mailh...@leica-microsystems.com Sent: Friday, May 29, 2009 10:50 AM To: Veterinary Services Laboratory Cc: histonet@lists.utsouthwestern.edu Subject: Re: [Histonet] Microtome Problems HI Sharon I am going to refer your email to my collegues in Germany. They will be able to get you the help you need and all the information.. Best Regards Mari Ann Mailhiot BA HT ASCP Application Specialist/Trainer Leica Microsystems Biosystems Division Technical Assistance Center 800 248 0123 x7267 847 236 3063 fax mari.ann.mailh...@leica-microsystems.com www.leica-microsystems.com "Veterinary Services Laboratory" To <vet...@caribsurf <histonet@lists.utsouthwestern.edu> .com> cc Sent by: histonet-bounces@ Subject lists.utsouthwest [Histonet] Microtome Problems ern.edu 05/29/2009 09:11 AM Hello All I'm new to the group and histo. (3 years) so far I'm getting a lot of useful tips from all the messages. Thank you. I have two microtomes that were working almost perfectly before I had a technician service them. Now, the Leica 2035 Jung biocuts' blade holder is twisting to the side (going up at one end). I have tried tightening, slacking, and cleaning the entire assembly to no avail. Does anyone know of where I might be able to source one or even how to fix the one I have. Secondly, the Leitz 1512 rotary microtome, is now jumping forward and giving a loud clanking noise. It takes huge chunks out of the tissue. Any and all help is appreciated, Thank you Sharon Ms. Sharon Drayton Veterinary Services Laboratory Ministry of Agriculture & Rural Development The Pine St. Michael BB11091 Barbados Tel: (246) 427-5492 or (246) 427-5073 Fax: (246)426-7517 Email: vet...@caribsurf.com Website: www.agriculture.gov.bb _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet