Anne You might want to try going up the Sakura chain of command. I had trouble with a coverslipper, after contacting the regional manager it was amazing the service it received. Good luck.
Cindy Pyse, CLT, HT (ASCP) Histology Supervisor X-Cell Laboratories e-mail cp...@x-celllab.com -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Anne van Binsbergen Sent: Wednesday, January 13, 2010 4:16 AM To: Denise Van Eaton Cc: histonet@lists.utsouthwestern.edu Subject: [Histonet] Re: Sakura iDent Hi Denise sadly no resolution also sadly very little response from the histonet - except for Rene - he and i did some troubleshooting to try to see if i had missed anything - we had the same thoughts so ... i am still sitting with the iDent in its box, unused, until someone, somewhere can convince me that the print does not wipe off with xylene - which will be hard to do seeing that i wiped it off myself and saw with my own eyes that xylene removes the ink!! Sakura - if you are reading this - i am not a happy camper Annie 2010/1/12 Denise Van Eaton <dvanea...@littonlab.com> > Hi Anne, > > We have been checking into cassette printers. Obviously, if we can bring > one in for a demonstration we will but I thought the iDent looked like a > good place to start. I noticed your problem (on the Histonet) with the ink > rubbing off after the xylene. I never saw any responses from the rest of the > Histonetters... did you resolve the problem? Assuming you (or Sakura) did, > what was the trick? > > Thank you in advance for sharing your "fix" for a potential problem. > > Denise Van Eaton HT(ASCP) > Litton Pathology Associates > -- Anne van Binsbergen (Hope) Abu Dhabi UAE _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet _______________________________________________ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet