I can't say anything positive or negative about the Thermo excelsior.  I got 
some information from our sales rep and the processor seemed really great.

But when it came down to it we had to stay true to Sakura and we were not 
disappointed.  We have the VIP 6 and we love it.  This processor has some 
really amazing features.  I cannot enumerate all of them at this time b/c I'd 
take up lots and lots of space.

The features we use the most that we continue to be very excited about are the 
solution manager, the bottle check, the automatic solution rotation, cassette 
count, bulk reservoir tanks, and to help reduce exposure to xylene we 
definitely use the tubes provided to drain and fill the xylene carboys and we 
no longer pour solutions in and out of the carboys.  The carboys are nice 
though b/c they are a "wide mouth" size and there is a cap to put on the 
connector end so if you are walking to and from the processor with a carboy 
there are no spills from "sloshing" around.  If you want me to go into greater 
detail about any of this please email me back.

The menus are very user friendly.  The touch screen is easy to use - we always 
wear gloves to keep finger prints at bay.  The lid is ergonomically designed 
and easy to open and close.

We have had to request a technician twice - once for a lid sensor and once for 
a soft ware upgrade / update - but both times they've had a tech out here the 
next day.

I recommended this processor to another lab here in FL and as far as I know 
they are over the moon about theirs as well.

One other really great thing was that after we purchased our 6 I was sent to CA 
for a training at Sakura and the information I received there was invaluable.  
The staff professionalism and knowledge was second to none and I left with a 
very thorough understanding of the machine.  I was able to come back to our lab 
and provide training to the other staff that use the VIP 6.

No I'm not a sales rep I am just a very happy customer.

Kelley
kelleydur...@pathology.ufl.edu<mailto:kelleydur...@pathology.ufl.edu>

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