It happens to us too. Ours aren't that old though. -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Kuhnla, Melissa Sent: Thursday, October 24, 2013 7:35 AM To: Gary Gracie; histonet@lists.utsouthwestern.edu Subject: RE: [Histonet] Low Temp problem
We are also having similar issues. Our instruments are about five years old. I wonder if at a certain point they just start to fade out..?.. Very interesting to see the issue here on histonet. Must be more common that we realize. Melissa Kuhnla Lead Technologist for IHC and ISH Catholic Health Services of Long Island Hauppauge, NY 11788 -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Gary Gracie Sent: Wednesday, October 23, 2013 9:29 PM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] Low Temp problem I am also running Ventana Benchmark Ultras. This low temp problem has started to occur regularly to individual heater pads (five in total over several weeks, across two machines). Ventana have promptly replaced the pad on each occasion. Gary Gracie Senior Technical Officer IHC Laboratory Anatomical Pathology St Vincents Hospital Sydney, Australia Message: 1 Date: Tue, 22 Oct 2013 11:04:45 -0700 From: "HERRINGTON, SHEILA" <sheila.herring...@interiorhealth.ca> Subject: RE: [Histonet] Low Temp question To: 'Tom McNemar' <tmcne...@lmhealth.org>, 'Shawn Leslie ' <shawnles...@embarqmail.com>, "Histonet@lists.utsouthwestern.edu" <Histonet@lists.utsouthwestern.edu> Message-ID: <9d5f3f245a5fe0458e46e9a71e3ee08c06cd37f...@dc1serv352.interiorhealth.ca > Content-Type: text/plain; charset="utf-8" I also have been having low temp errors. I use Benchmark Ultras and they are not a batch stainer, so pads are heated independently. I noticed the staining on the particular pad with the error was not quite to the usual standard so I have stopped using that pad. Have contacted Ventana for a case number, but have not got an answer. Is this a new problem for you as well? This only started a few weeks ago for us. Sheila Herrington Technical Lead Histopathology and Immunohistochemistry Kelowna General Hospital 2268 Pandosy Street, Kelowna, B.C. V1Y 1T2 250-862-4300 ext 7587 or 7510 sheila.herring...@interiorhealth.ca -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Tom McNemar Sent: Tuesday, October 22, 2013 8:28 AM To: 'Shawn Leslie '; Histonet@lists.utsouthwestern.edu Subject: RE: [Histonet] Low Temp question We see these continually as well. We are told that it is a software glitch and not really a problem with the heat. I was told that they are working on it. Tom McNemar, HT(ASCP) Histology Co-ordinator Licking Memorial Health Systems (740) 348-4163 (740) 348-4166 tmcne...@lmhealth.org www.LMHealth.org<http://www.LMHealth.org> -----Original Message----- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Shawn Leslie Sent: Tuesday, October 22, 2013 11:07 AM To: Histonet@lists.utsouthwestern.edu Subject: [Histonet] Low Temp question Goodmorning all, I have a question concerning the Ventana Benchmark XT. We are constantly having low temperature errors during almost every run. The immunos look fine but we are still concerned. Has anyone else that uses the Benchmark experienced this also ? We have noticed that the silver coating on the heating pads is wearing off. Ventana indicated to us that it's nothing to be concerned about. Any hel p would be appreciated. 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